Do devs post on the English forum?

[Solarra]

Would it be nice to have a bit more interaction with Community Team members in the forums? Sure. They don't really feel like part of the community when the most interaction we get with them is a monthly stream or off the cuff Tweet.

Then again, any attempts by them to engage in the forums would just result in a massive wall of off topic posts by those looking for attention on their personal pet peeves and whines that they're being ignored. As others have said, it's probably better for them to stay away.

(my emphasis)

I agree that more interaction from the Community Team would be nice. I definitely don't agree that it's better they stay away because forum users are likely to be abusive or whiny.

This forum could do with more interaction from the Community Team and more moderation. Moderation is a huge issue that has been touched on before.
Multiple posts on the same topic? - no action
Blatant click-bait and troll threads? - no action
And then randomly, action taken that seems heavy-handed or disproportionate. (personal opinion)

To me the moderation feels very hit and miss, but mostly miss. People are going to differ in what they feel is appropriate and acceptable, the moderators should be setting a clear standard so topics are well organised, duplicate threads get merged and people don't indulge in trolling or start exchanging personal insults etc.
When the community is left to largely to itself and there isn't a lot of communication from the Community Team, that's when you get problems. Considering how little input we get, I think we're doing pretty well; though there have been times when General Discussion has been almost all troll threads and pointless necros.

From what I've seen, the Community Team only post to say 'Hi' when they arrive and after that, we only get to see them when there is a big problem and feelings are already running high. So, of course they're going to get a fairly strong response.
People like to feel they've been heard. Even if they aren't going to get what they want, a response that acknowledges what they've said and gives reasons why their request can't be met will go a long way towards keeping goodwill and trust.