Do devs post on the English forum?

[Zomkei]

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perhaps i worded it poorly, english isn't my first language so sometimes i word things poorly, sorry for that. when i gave those examples, it was examples in the past and current. like the housing example, there was a time where it was left unanswered for a long time and thus caused frustration for the community. the "we don't have the server space" imo is a bullshit reason to push it under the rug. like ive mentioned before, they don't have to go into deep details until the live letter on how or when they are planning to fix it, but when there are tons of threads of frustrated players, they could ease their minds by saying they know of the problem and are working on a way to fix it and will talk about it more in a live letter.

and you have given another example actually! before the recent patch where they finally released hair for viera and hrothgar, there was absolutely nothing. viera and hrothgar were left in the dark about when or if they are even going to get new hair. as new hair is released and not available to either race, i can see how they are getting frustrated. while to me hair isn't a game changer for the game for me, i can understand that to some players it is. if a dev, or even a community manager had replied to one or a few of those threads saying that they are currently being worked on, im sure that would quell a lot of frustration.

when i check dev tracker, the last (actual) dev response was from april and it was just a community rep. while i understand that the dev team does not speak english well or at all so i do not expect them to constantly be on our forums, it is nice when it is translated or occasionally on big questions if that makes sense.



while japanese community rep was recently seen in japanese forums.



answering someone's question regarding housing.

in my opinion, a community rep is a dev as well. they work closely with devs to answer questions, and i think we need one that actually sticks around. i hope i worded this better