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  1. #1
    Player
    RadicalEdwards's Avatar
    Join Date
    Sep 2022
    Posts
    1
    Character
    Radical Edwards
    World
    Diabolos
    Main Class
    White Mage Lv 90

    Callback Campaign - Invited Player Not Receiving E-mail

    A few members of my FC have encountered an issue where invites are sent to players that haven't subbed in well over the requisite time, yet they don't receive the invite e-mail. We've checked last date of sub and e-mail addresses, and both seem correct.

    Is there a backlog for invite e-mails to go out or have we failed on some other criteria we're missing?
    (0)

  2. #2
    Player
    RFAurora's Avatar
    Join Date
    Jan 2019
    Posts
    13
    Character
    Asuna Wattanabe
    World
    Siren
    Main Class
    Samurai Lv 80
    I have this issue was well. I sent an invite to a friend that hasn't had a sub in over a year. They tell me that they haven't received it either.
    (0)

  3. #3
    Player
    worldofneil's Avatar
    Join Date
    Aug 2013
    Posts
    2,650
    Character
    Scott Pilgrim
    World
    Omega
    Main Class
    White Mage Lv 100
    Unfortunately as we've seen in previous callback campaigns SE don't send the emails straight away. They seem to group all the emails together to send them in batches every few days.

    So unfortunately nothing they can do but wait (and don't forget to check their junk mail folders).
    (1)