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  1. #1
    Moderator Mieleoneis's Avatar
    Join Date
    Jul 2022
    Posts
    156
    Good morning adventurer!

    I'm sorry to hear that the issue still persists despite all of the troubleshooting that has been attempted thus far. One other troubleshooting method I could recommend is to try turning off 'Fullscreen Optimizations'. You can do this by locating the executable file for the game (normally found in the install folder). Once located, right-click it and select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disable Fullscreen Optimizations', and click apply. Afterward, restart the PC and attempt to run the game once more.

    Thank you for posting in the FINAL FANTASY XIV Technical Support Forums!
    (0)

  2. #2
    Player
    Farrow's Avatar
    Join Date
    Aug 2022
    Posts
    6
    Character
    Arik-buka Ejinn
    World
    Lamia
    Main Class
    Lancer Lv 90
    Still crashes at initial load in Dx11 and at the same cutscene in Dx9. Thanks for trying to solve the issue
    (0)