I am not running any additional programs with the game and I tried to make a new character and it crashed in the same spot.


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\ivyge\Documents
FINAL FANTASY XIV ONLINE D:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 5 4600H with Radeon Graphics (12 CPUs), ~3.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS F.25
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 7541.090MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18293.090MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.706GB SYSTEM_FREEDISC_SPACE 33.182GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.481GB SYSTEM_FREEDISC_SPACE 769.414GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon(TM) Graphics
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x1636)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 496.355 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3770.545 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\windows\System32\DriverStore\FileRepository\u0366719.inf_amd64_de6b06f3cfe1e6ce\B366682\aticfx64.dll,C:\windows\System32\DriverStore\FileRepository\u0366719.inf_amd64_de6b06f3cfe1e6ce\B366682\aticfx64.dll,C:\windows\System32\DriverStore\FileRepository\u0366719.inf_amd64_de6b06f3cfe1e6ce\B366682\aticfx64.dll,C:\windows\System32\DriverStore\FileRepository\u0366719.inf_amd64_de6b06f3cfe1e6ce\B366682\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.15002.11002
SYSTEM_GRAPHICS_DRIVER_DATE 4/22/2021 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1650
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1650
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 7732 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\windows\System32\DriverStore\FileRepository\nvhmig.inf_amd64_0bea2d1d044b88bf\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nvhmig.inf_amd64_0bea2d1d044b88bf\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nvhmig.inf_amd64_0bea2d1d044b88bf\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nvhmig.inf_amd64_0bea2d1d044b88bf\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.1694
SYSTEM_GRAPHICS_DRIVER_DATE 7/20/2022 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Speaker (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {8C37638F-D218-450B-A721-FAEA83D73F0D}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9198.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/28/2021 20:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {44632D30-1EE0-11EB-8009444553540000}
SYSTEM_INPUT_NAME HyperX Pulsefire Core
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4463C970-1EE0-11EB-800A444553540000}
SYSTEM_INPUT_NAME HyperX Pulsefire Core
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4461F4B0-1EE0-11EB-8002444553540000}
SYSTEM_INPUT_NAME HP Wireless Button Driver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4463F080-1EE0-11EB-800B444553540000}
SYSTEM_INPUT_NAME HyperX Pulsefire Core
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4463F080-1EE0-11EB-800C444553540000}
SYSTEM_INPUT_NAME HyperX Pulsefire Core
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {44641790-1EE0-11EB-800D444553540000}
SYSTEM_INPUT_NAME HyperX Pulsefire Core
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4462B800-1EE0-11EB-8005444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {44630620-1EE0-11EB-8008444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

Game Crashes after character select - Reply to Topic - Google Chrome
FFXIVLauncher
Settings
Settings
Mail
Inbox - Hotmail ‎- Mail
Form1
Microsoft Text Input Application


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Google Chrome
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
OpenAL
Origin
Pharos
Adobe Premiere Pro 2022
qBittorrent 4.4.2
RPG MAKER VX Ace RTP
RPGƒcƒN[ƒ‹VX RTP
Samsung Portable SSD Software 1.0
Steam
The Elder Scrolls Online
The Sims 2 Ultimate Collection version 1.17.0.66
The Sims 4 Eco Lifestyle
The Sims 4 Snowy Escape
The Sims 4
WildTangent Games
Zotero
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
Microsoft Windows Desktop Runtime - 6.0.0 (x64)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Windows Desktop Runtime - 6.0.0 (x86)
Microsoft .NET Host FX Resolver - 5.0.7 (x86)
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.29.30139
Microsoft .NET Runtime - 5.0.7 (x86)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
HP Audio Switch
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.31.31103
Microsoft Windows Desktop Runtime - 5.0.7 (x64)
Microsoft .NET Core Runtime - 3.1.10 (x64)
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.31.31103
HP Connection Optimizer
Microsoft Visual C++ 2005 Redistributable
Teams Machine-Wide Installer
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.31.31103
WildTangent ShortcutProvider
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
Microsoft Visual C++ 2005 Redistributable
Microsoft .NET Host - 6.0.0 (x86)
Sims 4 Studio
HP PC Hardware Diagnostics UEFI
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
WildTangent Helper
Microsoft Windows Desktop Runtime - 5.0.7 (x86)
Microsoft GameInput
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft .NET Host FX Resolver - 6.0.0 (x86)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
The Sims™ 3
The Sims™ 3 Ambitions
The Sims™ 3 Generations
The Sims™ 3 Into the Future
The Sims™ 3 Island Paradise
The Sims™ 3 Late Night
The Sims™ 3 Pets
The Sims™ 3 Seasons
The Sims™ 3 Showtime
The Sims™ 3 Supernatural
The Sims™ 3 University Life
The Sims™ 3 World Adventures
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Windows Desktop Runtime - 5.0.7 (x86)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
Microsoft XNA Framework Redistributable 4.0 Refresh
Microsoft Windows Desktop Runtime - 6.0.0 (x86)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft .NET Host - 5.0.7 (x86)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
NVIDIA PhysX (Legacy)
Microsoft .NET Runtime - 6.0.0 (x86)
7-Zip 19.00 (x64)
HP Documentation
Microsoft 365 Apps for enterprise - en-us
Persona 4 Golden
STAR WARS™: The Old Republic™
DELTARUNE (Chapter 1 & 2 DEMO)
Disney Dreamlight Valley - Avatar Designer Tool
Closers
MapleStory
Stardew Valley
Wizard of Legend
Monster Prom
Muse Dash
SumatraPDF
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft .NET Runtime - 6.0.0 (x64)
Microsoft .NET Host - 6.0.0 (x64)
Microsoft .NET Host - 5.0.7 (x64)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft .NET Core Runtime - 3.1.10 (x64)
Microsoft .NET Core Host - 3.1.10 (x64)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Windows PC Health Check
Microsoft .NET Host FX Resolver - 6.0.0 (x64)
Microsoft .NET Core Host FX Resolver - 3.1.10 (x64)
Microsoft Update Health Tools
Microsoft .NET Host FX Resolver - 5.0.7 (x64)
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.29.30139
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft .NET Runtime - 5.0.7 (x64)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.29.30139
NVIDIA Graphics Driver 516.94
NVIDIA PhysX System Software 9.21.0713
NVIDIA FrameView SDK 1.2.7521.31103277
NVIDIA HD Audio Driver 1.3.39.14
NVIDIA Install Application
Microsoft Windows Desktop Runtime - 6.0.0 (x64)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Windows Desktop Runtime - 5.0.7 (x64)
AMD Ryzen Master SDK


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\HP\HPAudioSwitch\HPAudioSwitch.exe 000005D8
C:\Program Files (x86)\Samsung\Portable_SSD\SamsungPortableSSDMon_1.0.exe 00002E6C
C:\Program Files\Google\Chrome\Application\chrome.exe 00001E70
C:\Program Files\WindowsApps\5A894077.McAfeeSecurity_2.1.68.0_x64__wafk5atnkzcwy\Win32\mcafee-security-ft.exe 0000355C
C:\Program Files\WindowsApps\5A894077.McAfeeSecurity_2.1.68.0_x64__wafk5atnkzcwy\mcafee-security.exe 00002904
C:\Program Files\WindowsApps\AD2F1837.HPJumpStarts_1.10.1627.0_x64__v10z8vjag6ke6\HP.JumpStarts.exe 000028AC
C:\Program Files\WindowsApps\AD2F1837.HPSystemEventUtility_1.3.2.0_x64__v10z8vjag6ke6\SystemEventUtility\HPSystemEventUtilityHost.exe 00003A38
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2022.30070.26007.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00004854
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.822.6271.0_x64__8wekyb3d8bbwe\GameBar.exe 00004988
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.822.6271.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00002888
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.22062.543.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 00000E28
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.22041.10091.0_x64__8wekyb3d8bbwe\Video.UI.exe 00003C40
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.20970.0_x64__8wekyb3d8bbwe\HxOutlook.exe 00001304
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.20970.0_x64__8wekyb3d8bbwe\HxTsr.exe 000018D0
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00004898
C:\Windows\System32\RuntimeBroker.exe 00000C8C
C:\Windows\System32\SystemSettingsBroker.exe 000010BC
C:\Windows\System32\oobe\UserOOBEBroker.exe 00000684
C:\Windows\System32\smartscreen.exe 0000487C
C:\windows\Explorer.EXE 00001F7C
C:\windows\System32\DriverStore\FileRepository\hpcustomcapcomp.inf_amd64_ca8cb2046afa6b22\x64\BridgeCommunication.exe 00003C88
C:\windows\System32\svchost.exe 00001614
C:\windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002C78
C:\windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 0000354C
C:\windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000024E0
C:\windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 0000264C
C:\windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000173C
C:\windows\system32\ApplicationFrameHost.exe 00003B10
C:\windows\system32\DllHost.exe 000049E4
C:\windows\system32\ETDCtrl.exe 00001D04
C:\windows\system32\SearchFilterHost.exe 00003CC8
C:\windows\system32\ctfmon.exe 00001F84
C:\windows\system32\rundll32.exe 0000330C
C:\windows\system32\sihost.exe 00001DA4
C:\windows\system32\svchost.exe 000035D4
C:\windows\system32\taskhostw.exe 00000AA8
D:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00003D8C
D:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00002EDC