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  1. 08-28-2022 08:34 PM #1
    Samooja
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    Aimo Paskiainen
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    Lich
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    Botanist Lv 68

    Losing sound -> crash

    I've been having quite some crasher after patch. First the sound and music disappears, game keeps running for 30 sec or so and then i get this

    unexpected error has occured. Exiting final fantasy xiv (17)

    I have latest gpu drivers. No idea what's causing this
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  2. 09-03-2022 11:57 PM #2
    Samooja
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    Aimo Paskiainen
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    Lich
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    Botanist Lv 68
    This is just getting worse, I crashed 2 times in row as i was just getting in. 3rd try i got like 5 mins of playtime, lost sound and crash. All come with that 17 error as above.
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  3. 09-04-2022 01:31 AM #3
    Samooja
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    Aimo Paskiainen
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    Botanist Lv 68
    Tried dx9, same shit
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  4. 09-04-2022 12:25 PM #4
    Breakbeat
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    Billy Shears
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    Goblin
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    Summoner Lv 90
    I'm sure support will help you, but for now, this Reddit thread has tons of things to try, some worked for some people; your answer might be there.

    https://www.reddit.com/r/ffxiv/comme...exiting_ffxiv/

    Good luck.
    (1)
    "If you pay attention to the world, it's an amazing place. If you don't, it's whatever you think it is.” – Reggie Watts
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  5. 09-07-2022 02:01 AM #5
    Dynratygus
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    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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