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  1. #1
    Player
    Hazel_Kay's Avatar
    Join Date
    Aug 2022
    Posts
    2
    Character
    Hazel Kha
    World
    Zalera
    Main Class
    Monk Lv 90

    “Practical Ponytail” Hairstyle Has Incorrect Vertices

    Date of Issue: 8/26/22
    Frequency: Always
    World name: Zalera
    Character name@Home World name: Hazel Kay @ Zalera
    Race: Au Ra F
    Steps:
    1. Purchased the “Modern Aesthetics: Practical Ponytail” item and used it immediately after purchasing.
    2. I then immediately teleported to my FC House to change hairstyles.
    3. Walking back out of my FC House I noticed two points on the hair model moving as if they had been assigned the wrong groups. One vertex on the left side of the ponytail remained motionless regardless of how the rest of the ponytail moved, and another vertex on the back left of my character’s head would move away from or clip into my character’s head depending on the direction the ponytail was swaying.
    4. Changing/removing gear and swapping jobs did not fix it. The spot on the back of the head also still visibly moves while wearing hats as well.
    5. Have not checked other races/genders just yet, I only know this is an issue for Female Au Ra currently.
    6. Restoring Game Data from the Launcher did not fix the problem either.

    PC Specs
    -=-=-=-=- System Information -=-=-=-=-
    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU AMD Ryzen 7 5800X3D 8-Core Processor (16 CPUs), ~3.4GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
    SYSTEM_BIOS F2
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 131009.816MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 150465.816MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.913GB SYSTEM_FREEDISC_SPACE 645.849GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 1005.974GB
    SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 222.970GB SYSTEM_FREEDISC_SPACE 222.324GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce RTX 3090
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3090
    SYSTEM_GRAPHICS_MAKER NVIDIA
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    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.1694
    SYSTEM_GRAPHICS_DRIVER_DATE 7/20/2022 20:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
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    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS NVIDIA GeForce RTX 3090
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    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3090
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 24348.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 65504.908 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.1694
    SYSTEM_GRAPHICS_DRIVER_DATE 7/20/2022 20:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND 24GL600F (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {95DB4445-59A5-4562-A730-129774DD1025}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.3.39.14
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    SYSTEM_SOUND_DRIVER_DATE 6/21/2022 20:00:00
    SYSTEM_SOUND ASUS VG289Q1A (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {55C852D1-E454-4DC7-AD9E-A44B9C23AF96}
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    SYSTEM_SOUND_DRIVER_VERSION 1.3.39.14
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 6/21/2022 20:00:00
    SYSTEM_SOUND Realtek Digital Output (3- Realtek(R) Audio)
    SYSTEM_SOUND_DEVICE_ID {2E518B4D-00AB-4813-8845-DA81308D0E99}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.0.9126.1
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 3/1/2021 20:00:00
    SYSTEM_SOUND Speakers (HyperX Quadcast)
    SYSTEM_SOUND_DEVICE_ID {F4A0E112-BE4F-4A5F-A0C0-21C73CA27532}
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    SYSTEM_SOUND_DRIVER_DATE 4/20/2022 20:00:00
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    SYSTEM_INPUT_NAME CORSAIR M65 RGB ELITE Gaming Mouse
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    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
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    SYSTEM_INPUT_NAME Alienware Pro Gaming Keyboard AW768
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
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    SYSTEM_INPUT_NAME CORSAIR M65 RGB ELITE Gaming Mouse
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    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
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    SYSTEM_INPUT_NAME CORSAIR M65 RGB ELITE Gaming Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
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    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

    Browser Information
    - Name and version of the browser currently in-use: Google Chrome Version 104.0.5112.102


    (2)

  2. #2
    Player
    AmannaRay's Avatar
    Join Date
    Sep 2021
    Posts
    1
    Character
    Dais Lowenherz
    World
    Jenova
    Main Class
    Dark Knight Lv 90
    Can confirm this bug is also present on female Roegadyn. I've also noticed it after I unlocked the hairstyle.
    (1)

  3. #3
    Player
    Lihtleita's Avatar
    Join Date
    Jan 2018
    Posts
    936
    Character
    Lihtleita Lonstyrmwyn
    World
    Lich
    Main Class
    Marauder Lv 100

    the verts animate like the ponytail and fringe when the character moves
    (1)
    Last edited by Lihtleita; 08-31-2022 at 10:28 PM.

  4. #4
    Player
    hamsphrey's Avatar
    Join Date
    May 2019
    Posts
    2
    Character
    Cirra Velyn
    World
    Siren
    Main Class
    Red Mage Lv 100
    confirming that it's buggy on female viera too
    (1)

  5. #5
    Player
    LordPhantomhive's Avatar
    Join Date
    Nov 2013
    Posts
    150
    Character
    Nyvina Virian
    World
    Midgardsormr
    Main Class
    Summoner Lv 90
    I don't know if it's related, but I feel like it makes face 1 au ra (xaela) horns jut out more than they do with other ponytails with this hairstyle as well. I never see this issue with styles like 'rain maker' , 'liberating locks' or the minfilia hair where the horns are equally exposed.
    (0)