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  1. #1
    Player
    Neenernina's Avatar
    Join Date
    Sep 2013
    Posts
    9
    Character
    Rozlyn Grymblade
    World
    Balmung
    Main Class
    Warrior Lv 90

    Loading into Limsa Lominsa causing game to crash to desktop

    Edit: No longer just limited to Limsa Lominsa just persistent crashing.

    I have repaired the gamefiles 4 times, updated all drivers, uninstalled my nvidia drivers twice, reinstalled FFXIV twice, once on an external SSD and once on the computer's native HDD, disabled all overlays, disabled any unused audio drivers, deleted the contents of the FFXIV My Documents Folders, checked the WinEvent log, did a RAM Memory test, cleared my temp files, turned off all extra applications, switched to Dx9.

    Still crashing anywhere from character loading screen to 1 minute of gameplay.

    Date & Time: 26 August 2022
    Frequency: Constant
    World name: Balmung
    Character name: Ashiki Grymblade
    Area and coordinates: Limsa Lominsa Lower Decks

    Steps:
    1. Was playing for about an hour and a half
    2. Teleport to Limsa Lominsa from Radz-at-han
    3. Crash to desktop
    4. Relog into game, select same character from character selection screen.
    5. Crash to desktop
    6. Try to log into game through a different world (Selected Diabolos)
    7. Crash to desktop

    8. attempting a game repair at the moment.

    ■ PC Specs

    To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

    -=-=-=-=- System Information -=-=-=-=-


    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\swisy\Documents
    FINAL FANTASY XIV ONLINE E:\New folder\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz (12 CPUs), ~2.2GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
    SYSTEM_BIOS E16P5IMS.110
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16230.727MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 24934.727MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 117.944GB SYSTEM_FREEDISC_SPACE 4.729GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 910.812GB SYSTEM_FREEDISC_SPACE 635.984GB
    SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.744GB SYSTEM_FREEDISC_SPACE 113.219GB
    SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.983GB SYSTEM_FREEDISC_SPACE 844.844GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY4
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1060
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 6052.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8115.363 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_bb73eaf36634aebe\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_bb73eaf36634aebe\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_bb73eaf36634aebe\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_bb73eaf36634aebe\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9709
    SYSTEM_GRAPHICS_DRIVER_DATE 11/25/2021 17:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY5
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1060
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 6052.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8115.363 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_bb73eaf36634aebe\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_bb73eaf36634aebe\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_bb73eaf36634aebe\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_bb73eaf36634aebe\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9709
    SYSTEM_GRAPHICS_DRIVER_DATE 11/25/2021 17:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS Intel(R) UHD Graphics 630
    SYSTEM_GRAPHICS_DEVICE Unknown
    SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
    SYSTEM_GRAPHICS_MAKER Intel Corporation
    SYSTEM_GRAPHICS_VRAM 8243 MB
    SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
    SYSTEM_GRAPHICS_DAC Internal
    SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_de2b4d3f134dce87\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_de2b4d3f134dce87\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_de2b4d3f134dce87\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_de2b4d3f134dce87\igd12umd64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 25.20.0100.6617
    SYSTEM_GRAPHICS_DRIVER_DATE 3/7/2019 17:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

    SYSTEM_GRAPHICS_PIXEL_SHADER
    SYSTEM_GRAPHICS_VERTEX_TEXTURE
    SYSTEM_SOUND Sceptre E24 (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {78C697F7-A127-4768-A31E-DB418C7FD656}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.3.38.94
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 9/22/2021 17:00:00
    SYSTEM_SOUND Speakers (Realtek(R) Audio)
    SYSTEM_SOUND_DEVICE_ID {BBCD0FAF-5C66-4B56-84AB-BBA1FDBAC38E}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.0.8694.1
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 4/29/2019 17:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {296EB430-A43E-11EA-8008444553540000}
    SYSTEM_INPUT_NAME Razer DeathStalker Chroma
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {A20825D0-664D-11EB-8005444553540000}
    SYSTEM_INPUT_NAME Pentablet HID
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {296F5070-A43E-11EA-8009444553540000}
    SYSTEM_INPUT_NAME Razer DeathStalker Chroma
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {296F7780-A43E-11EA-800A444553540000}
    SYSTEM_INPUT_NAME Razer DeathStalker Chroma
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {296194D0-A43E-11EA-8002444553540000}
    SYSTEM_INPUT_NAME Razer Naga Chroma
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {A2089B00-664D-11EB-8008444553540000}
    SYSTEM_INPUT_NAME Pentablet HID
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {296F9E90-A43E-11EA-800B444553540000}
    SYSTEM_INPUT_NAME Razer DeathStalker Chroma
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {8B5651E0-A415-11EA-8001444553540000}
    SYSTEM_INPUT_NAME MSI EPF USB
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {C58C8380-664C-11EB-8001444553540000}
    SYSTEM_INPUT_NAME 15.6 inch PenDisplay
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {296872A0-A43E-11EA-8003444553540000}
    SYSTEM_INPUT_NAME Razer Naga Chroma
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {296AE3A0-A43E-11EA-8007444553540000}
    SYSTEM_INPUT_NAME HID-compliant consumer control device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {296899B0-A43E-11EA-8004444553540000}
    SYSTEM_INPUT_NAME Razer Naga Chroma
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {2968C0C0-A43E-11EA-8005444553540000}
    SYSTEM_INPUT_NAME HID-compliant consumer control device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {C910F3D0-42B4-11EB-8001444553540000}
    SYSTEM_INPUT_NAME HID-compliant consumer control device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {296AE3A0-A43E-11EA-8006444553540000}
    SYSTEM_INPUT_NAME Razer Naga Chroma
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {8B64A9C0-A415-11EA-8003444553540000}
    SYSTEM_INPUT_NAME Radio Switch Device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    In-Game Bugs - Post New Thread - Google Chrome
    main - Discord
    Messenger
    Team | Microsoft Teams
    Do Gooders Campaign ‎- OneNote for Windows 10
    Settings
    Settings
    Calculator
    Calculator
    Nahimic
    Nahimic
    PenTablet
    Microsoft Text Input Application


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    MSI App Player
    Google Chrome
    MSI Feature Navigator
    Battery Calibration
    Help Desk
    BurnRecovery
    Dragon Center
    MediaMonkey 4.1
    Microsoft Edge
    Microsoft Edge Update
    Microsoft Edge WebView2 Runtime
    Origin
    Plex
    PSO2 Tweaker
    PureRef
    Razer Cortex
    Razer Synapse
    Samsung Portable SSD Software 1.0
    Sculptris Alpha 6
    Steam
    Ubisoft Connect
    Tom Clancy's The Division 2
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Razer Synapse
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    Epic Games Launcher
    CLIP STUDIO PAINT 1.10.6
    AR8171 Driver Installation
    Chrome Remote Desktop Host
    Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.24.28127
    Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.31.31103
    FINAL FANTASY XIV ONLINE
    MSI Feature Navigator
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Viber
    Microsoft Windows Desktop Runtime - 3.1.8 (x64)
    Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.31.31103
    Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.23.27820
    The Sims™ 4
    The Sims™ 4 Snowy Escape
    CLIP STUDIO 1.10.5
    Java Auto Updater
    Microsoft Visual C++ 2022 X86 Additional Runtime - 14.31.31103
    Realtek Card Reader
    Microsoft VC++ redistributables repacked.
    Battery Calibration
    Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.31.31103
    Help Desk
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005
    Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.23.27820
    BurnRecovery
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft GameInput
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Intel® PROSet/Wireless Software
    FreeCropVideo
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Dragon Center
    Launcher Prerequisites (x64)
    Intel(R) Trusted Connect Services Client
    Intel(R) Trusted Connect Service Client x86
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005
    Microsoft XNA Framework Redistributable 4.0 Refresh
    Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.24.28127
    Intel(R) Chipset Device Software
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Realtek High Definition Audio Driver
    Epic Online Services
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    FF Logs Uploader 5.9.0
    KB9X Radio Switch Driver
    Fantasy Grounds
    Genshin Impact
    GIMP 2.10.20
    Mouse Manager
    Microsoft OneNote - en-us
    Solasta: Crown of the Magister
    I Love You, Colonel Sanders! A Finger Lickin’ Good Dating Simulator
    FINAL FANTASY VI
    Helltaker
    Townscaper
    Rising Star 2 Demo
    Best Friend Forever Demo
    Core Keeper
    Two Point Campus
    SIGNALIS Demo
    Cities: Skylines
    No Man's Sky
    Tabletop Simulator
    The Witcher 3: Wild Hunt
    RimWorld
    Dragon's Dogma: Dark Arisen
    Disgaea PC
    Slime Rancher
    Deep Rock Galactic
    SimAirport
    Stick Fight: The Game
    Planet Zoo
    Overcrowd: A Commute 'Em Up
    The Elder Scrolls V: Skyrim
    Hammerting
    Neon Abyss
    Valheim
    WinRAR 5.91 beta 1 (64-bit)
    Intel(R) Management Engine Components
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Java 8 Update 341 (64-bit)
    Intel® PROSet/Wireless WiFi Software
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Intel(R) Rapid Storage Technology
    Intel(R) PRO/Wireless Driver
    Intel(R) Rapid Storage Technology
    Pentablet version 1.6.4.210111
    Intel(R) Chipset Device Software
    Microsoft VC++ redistributables repacked.
    Epic Games Launcher Prerequisites (x64)
    Windows PC Health Check
    Microsoft Update Health Tools
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    AR8171 Drivers
    Office 16 Click-to-Run Licensing Component
    Office 16 Click-to-Run Extensibility Component
    Office 16 Click-to-Run Localization Component
    Microsoft .NET Core Host FX Resolver - 3.1.8 (x64)
    Microsoft .NET Core Runtime - 3.1.8 (x64)
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Paradox Launcher v2
    Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.31.31103
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    Microsoft Visual C++ 2022 X64 Additional Runtime - 14.31.31103
    NVIDIA Graphics Driver 497.09
    NVIDIA GeForce Experience 3.25.1.27
    NVIDIA Optimus Update 39.3.0.0
    NVIDIA PhysX System Software 9.21.0713
    NVIDIA Update 39.3.0.0
    NVIDIA FrameView SDK 1.2.7521.31103277
    NVIDIA SHIELD Streaming
    NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
    NVIDIA HD Audio Driver 1.3.38.94
    NVIDIA Install Application
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVIDIA NVAPI Monitor plugin for NvContainer
    NVIDIA NetworkService Container
    NVIDIA Session Container
    NVIDIA User Container
    NvModuleTracker
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.25.1.27
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA Virtual Audio 4.39.0.0
    Intel(R) Management Engine Components
    Intel(R) Management Engine Driver
    Intel(R) Trusted Connect Service Client x64
    Intel(R) Management Engine Components
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    Intel® Optane™ Pinning Explorer Extensions
    Microsoft .NET Core Host - 3.1.8 (x64)
    Microsoft Windows Desktop Runtime - 3.1.8 (x64)


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00001684
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000032C4
    C:\Program Files (x86)\MSI\Dragon Center\Dragon Center.exe 000010E0
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002C30
    C:\Program Files (x86)\Razer\Razer Cortex\RazerCortex.exe 000051B0
    C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 00003E08
    C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 00004870
    C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00003A70
    C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 00001ED8
    C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 00004E10
    C:\Program Files (x86)\Samsung\Portable_SSD\SamsungPortableSSDMon_1.0.exe 00003AB0
    C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe 000033A8
    C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 000051D0
    C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe 00002F80
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001C34
    C:\Program Files\Pentablet\PenTablet.exe 00004390
    C:\Program Files\Pentablet\PentabletService.exe 00004150
    C:\Program Files\WindowsApps\A-Volute.Nahimic_1.9.10.0_x64__w2gh52qy24etm\Nahimic3.exe 0000517C
    C:\Program Files\WindowsApps\Microsoft.Office.OneNote_16001.14326.21090.0_x64__8wekyb3d8bbwe\onenoteim.exe 00003390
    C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2022.30070.26007.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00004118
    C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2103.8.0_x64__8wekyb3d8bbwe\Calculator.exe 00005220
    C:\Program Files\WindowsApps\Microsoft.YourPhone_1.22052.136.0_x64__8wekyb3d8bbwe\YourPhone.exe 00003268
    C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.22041.10091.0_x64__8wekyb3d8bbwe\Video.UI.exe 00005DB8
    C:\Users\swisy\AppData\Local\Discord\app-1.0.9006\Discord.exe 00004F9C
    C:\Users\swisy\AppData\Local\Microsoft\Teams\current\Teams.exe 00006364
    C:\Users\swisy\AppData\Local\NhNotifSys\nahimic\nahimicNotifSys.exe 00004A24
    C:\Users\swisy\AppData\Local\Programs\Messenger\CrashpadHandlerWindows.exe 00004C04
    C:\Users\swisy\AppData\Local\Programs\Messenger\Messenger.exe 00004B54
    C:\Users\swisy\Documents\My Games\FINAL FANTASY XIV - A Realm Reborn\downloads\ffxivupdater64.exe 00004794
    C:\WINDOWS\Explorer.EXE 00002338
    C:\WINDOWS\SysWOW64\NahimicSvc32.exe 000027C4
    C:\WINDOWS\System32\DriverStore\FileRepository\cui_dch.inf_amd64_9de8154b682af864\igfxEM.exe 00001FCC
    C:\WINDOWS\System32\SynTPEnh.exe 000025A0
    C:\WINDOWS\System32\svchost.exe 00004084
    C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 000036BC
    C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00002FB4
    C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002C90
    C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00003A9C
    C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00000588
    C:\WINDOWS\system32\ApplicationFrameHost.exe 00005118
    C:\WINDOWS\system32\DllHost.exe 000028F4
    C:\WINDOWS\system32\MusNotifyIcon.exe 00005F0C
    C:\WINDOWS\system32\NahimicSvc64.exe 0000271C
    C:\WINDOWS\system32\SearchFilterHost.exe 000054E0
    C:\WINDOWS\system32\SettingSyncHost.exe 00003370
    C:\WINDOWS\system32\SynTPHelper.exe 00002B18
    C:\WINDOWS\system32\conhost.exe 000030AC
    C:\WINDOWS\system32\ctfmon.exe 00001244
    C:\WINDOWS\system32\sihost.exe 00001D34
    C:\WINDOWS\system32\svchost.exe 0000432C
    C:\WINDOWS\system32\taskhostw.exe 00002010
    C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00002548
    C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_31adae5d99f8cd09\RtkAudUService64.exe 00002024
    C:\Windows\System32\RuntimeBroker.exe 00003B40
    C:\Windows\System32\SecurityHealthSystray.exe 00002090
    C:\Windows\System32\oobe\UserOOBEBroker.exe 00003EF0
    D:\Games\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00001018
    D:\Games\Steam\steam.exe 0000484C
    F:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe 0000416C
    F:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000041D0
    (0)
    Last edited by Neenernina; 08-29-2022 at 05:30 AM.

  2. #2
    Player
    Tysilio's Avatar
    Join Date
    Apr 2021
    Posts
    40
    Character
    Tysilio Leorei
    World
    Lich
    Main Class
    Dragoon Lv 100
    What does the event log say after a crash to desktop? There might be a pointer on which system module/driver DLL caused the issue. Do other games you play have crashing issues?

    Also, try uninstalling your graphics driver with a tool like DDU. GPU drivers tend to not clean themselves out completely when you use their included uninstall program.

    I know it's pretty much a shot in the dark, but it's worth trying.

    One last thing you could try to rule out any software issue, is to try to install another copy of Windows 10/11 on an USB drive using a tool like Rufus, and trying to run the game from there, but it's a rather involved process.
    (0)

  3. #3
    Player
    Neenernina's Avatar
    Join Date
    Sep 2013
    Posts
    9
    Character
    Rozlyn Grymblade
    World
    Balmung
    Main Class
    Warrior Lv 90
    Quote Originally Posted by Tysilio View Post
    What does the event log say after a crash to desktop? There might be a pointer on which system module/driver DLL caused the issue. Do other games you play have crashing issues?

    Also, try uninstalling your graphics driver with a tool like DDU. GPU drivers tend to not clean themselves out completely when you use their included uninstall program.

    I know it's pretty much a shot in the dark, but it's worth trying.

    One last thing you could try to rule out any software issue, is to try to install another copy of Windows 10/11 on an USB drive using a tool like Rufus, and trying to run the game from there, but it's a rather involved process.
    Thanks for your attempt to help, the fault log didnt really give me much to go on when I looked at it back when i was troubleshooting;

    Fault bucket 1560321422710571724, type 5
    Event Name: RADAR_PRE_LEAK_WOW64
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: ffxiv.exe
    P2: 1.0.0.0
    P3: 10.0.19043.2.0.0
    P4:
    P5:
    P6:
    P7:
    P8:
    P9:
    P10:

    Attached files:
    \?\C:\Users\swisy\AppData\Local\Temp\RDRE038.tmp\empty.txt
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE048.tmp.WERInternalMetadata.xml
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE069.tmp.xml

    These files may be available here:


    Analysis symbol:
    Rechecking for solution: 0
    Report Id: f1edf648-e721-4eff-a27a-93fdc1e4c594
    Report Status: 268435456
    Hashed bucket: b2a96232949d92e485a76011281882cc
    Cab Guid: 0

    In the end I ended up upgrading my computer, cause while i bought the old one in 2019, it was a laptop and was kinda intended to be a stopgap while I moved countries.
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