Error 505, unable to log in after DC travel

[Antagonist01]

About ~22:30 GMT+8 (40 minutes ago from time of posting, approximately), I was travelling between Elemental and Mana Data Centre in the Japan region.

I was booted from the game due to an error. Since then, I have been unable to log back in, with the following message appearing

"Unable to process Data Center Travel request. Exiting game."
Error 505



I am using a PC. How do I fix this?

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (22000.co_release.210604-1628)
SYSTEM_CPU AMD Ryzen 7 3750H with Radeon Vega Mobile Gfx (8 CPUs), ~2.3GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS E16U6AMS.112
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 6061.410MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 20247.215MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 456.298GB SYSTEM_FREEDISC_SPACE 110.370GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Radeon RX 5500M
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY4
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x7340)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 4054.820 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3030.705 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0368796.inf_amd64_ce9861b0e92c5eee\B368323\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0368796.inf_amd64_ce9861b0e92c5eee\B368323\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0368796.inf_amd64_ce9861b0e92c5eee\B368323\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0368796.inf_amd64_ce9861b0e92c5eee\B368323\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.11023.15001
SYSTEM_GRAPHICS_DRIVER_DATE 6/7/2021 08:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS AMD Radeon(TM) RX Vega 10 Graphics
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x15D8)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 5065 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0368796.inf_amd64_ce9861b0e92c5eee\B368323\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0368796.inf_amd64_ce9861b0e92c5eee\B368323\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0368796.inf_amd64_ce9861b0e92c5eee\B368323\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0368796.inf_amd64_ce9861b0e92c5eee\B368323\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.11023.15001
SYSTEM_GRAPHICS_DRIVER_DATE 6/7/2021 08:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND 1 - 227E4QH (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {F1F1B904-A9CF-495F-9DCC-6F59ABDFC8D1}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.21
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/13/2021 08:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {C7C59F30-0CB4-40A4-A952-55A45666F240}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8787.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/27/2019 08:00:00
SYSTEM_SOUND Realtek HD Audio 2nd output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {838D861D-03E5-4B40-B3AD-37B77BF132D6}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8787.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/27/2019 08:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {7D883709-16E2-4A93-96F4-A7F7ABE45ACF}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8787.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/27/2019 08:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {512E9670-C7D2-11EC-8002444553540000}
SYSTEM_INPUT_NAME G403 HERO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2A222250-E871-11EA-8007444553540000}
SYSTEM_INPUT_NAME HID Button over Interrupt Driver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {512DFA30-C7D2-11EC-8001444553540000}
SYSTEM_INPUT_NAME G403 HERO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {512F59C0-C7D2-11EC-8003444553540000}
SYSTEM_INPUT_NAME G403 HERO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {512FA7E0-C7D2-11EC-8004444553540000}
SYSTEM_INPUT_NAME G403 HERO Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E717B0B0-6A66-11EB-8002444553540000}
SYSTEM_INPUT_NAME G512 RGB MECHANICAL GAMING KEYBOARD
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E7176290-6A66-11EB-8001444553540000}
SYSTEM_INPUT_NAME G512 RGB MECHANICAL GAMING KEYBOARD
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2A2381E0-E871-11EA-800B444553540000}
SYSTEM_INPUT_NAME I2C HID Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E71825E0-6A66-11EB-8003444553540000}
SYSTEM_INPUT_NAME G512 RGB MECHANICAL GAMING KEYBOARD
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2A23A8F0-E871-11EA-800D444553540000}
SYSTEM_INPUT_NAME I2C HID Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

[Antagonist01]

Seems to have been resolved along with a bunch of other Asura-related DC travel issues reported in the Japanese forum

[Eenkalzet]

Greetings fellow Eorzean,

I am glad that are you are no longer experiencing this issue. Upon double checking it does appear that an issue was reported and addressed on the Data Center and it can be found on the Lodestone announcement here: https://na.finalfantasyxiv.com/lodes...2c67022a6e6b93

If you have any more questions or concerns, please post again in the technical support forums.

This thread will be moved to "Resolved Issues”