Sudden Lag & Packet Loss

[Nevrand]

Throwing my hat in the ring just to add one more voice. Much like everyone else here I am on the Frontier network and I live in SoCal. Packet Loss started for me on Wednesday afternoon/evening, just about 7 PM. Since then every afternoon/evening I have dealt with packet loss. Pinging the NA datacenter as well as Cloudflare's DNS sever (1.1.1.1) shows the packet loss. Interestingly enough, pinging Google's DNS (8.8.8.8) yields no such packet loss. I have run several sets of 3 600 packet ping tests and the result has almost always been the same. 0% packet loss to Google's DNS, and varying amounts of packet loss to Cloudflare's DNS server as well as FFXIV's NA server. Below is the result of one such test.

Ping statistics for 204.2.229.116:
    Packets: Sent = 600, Received = 501, Lost = 99 (16% loss),
Approximate round trip times in milli-seconds:
    Minimum = 32ms, Maximum = 48ms, Average = 33ms

Ping statistics for 1.1.1.1:
    Packets: Sent = 600, Received = 517, Lost = 83 (13% loss),
Approximate round trip times in milli-seconds:
    Minimum = 22ms, Maximum = 38ms, Average = 24ms

Ping statistics for 8.8.8.8:
    Packets: Sent = 600, Received = 600, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 5ms, Maximum = 22ms, Average = 7ms

Another interesting thing about this issue is that I notice the packet loss when playing Destiny 2, but didn't notice any such loss when playing League of Legends. Also whether my Discord is affected has varied. I'd love to run ping tests to these servers, but I couldn't find specific IP's tied to Destiny 2 or Discord. League of Legends' NA server IP is public, but does not reply to ping tests from the attempts I've made.

My assumption with Discord is it depends where the server is located for the voice call. This would also line up with seeing packet loss in Destiny 2 but not League of Legends because Destiny 2 has servers on the West Coast while League of Legends NA servers are in Chicago. This could be mere coincidence though, but the results have been consistent over several days.

Hopefully this issue is fixed sooner rather than later. Using a VPN has worked for me, but is still not ideal due to ping fluctuations. Also it'd be nice if things just worked like they're supposed to.

[SeiikoSaki]

Still lagging insanely bad after patch :/ Might switch providers if this doesn't fix, I really dont want to have to vpn to my own city just to play ff lol

Frontier, California. keep this post going

[sr7olsniper]

Still lagging insanely bad after patch :/ Might switch providers if this doesn't fix, I really dont want to have to vpn to my own city just to play ff lol

Frontier, California. keep this post going

I suggest you talk to them via their social media either twitter or Facebook. I contacted them earlier but unfortunately it was too early for the issue to occur. They did however, respond to me really quick. If more people press them with the issue / say they are going to switch I am pretty sure they will be forced to see wth is going on.

[Nevrand]

Popping back up to say that I didn't experience any of the packet loss so far tonight. Yesterday connection degradation began around 4 PM, today it's been fine so far (it's currently 8:43 PM). Hopefully it continue this way, and for anyone still having issues I hope they get fixed. I'll post again if it comes back.

[MonteVidi]

Still experiencing it myself and sent a report to Square Enix already about it. Really hoping it'll be fixed so I can actually play this patch and not fall too far behind on progress.

[Fritzeni]

Reporting post patch, ping was averaging 32 and now holds at 16 for me. Abnormal packet loss has ceased, all green on my end.

Frontier on SoCAL IE

[Sabasco]

After hotfixes it has cleared up for me. Ultimate prog happened and everything lined up correctly

[apinkeru]

I've not had issues in the past two nights. I had a lot of buffering when watching streams and that seems to have cleared up as well.
Fingers crossed, things stay this way.

[SerenityAbyss]

I've been kind of scared not to use VPN since this happened, but I'll try it out to see if these hotfixes did anything tomorrow.

[SerenityAbyss]

Quick update.

I had raid tonight and started earlier in the later evening. I decided not to use VPN to test it out, and since it was labor day, I was not sure if it would be busy or not. I had no issues, no lag or disconnects. However, I am still cautious just because I want to do further tests. If anyone else is still having problems or they are not anymore, let everyone know!