Input lag in duties

[Darneltia]

Greetings fellow Eorzean,

We apologize for the inconvenience you are experiencing with packet loss issues. Please provide the following information:

- Platform (Windows, Mac, Playstation 4 or 5, etc)
- Are you using a wired or wireless connection?
- Do you have any firewalls or anti-virus software installed on the machine if are using a Mac or Windows PC? If so, which ones do you have installed?
- Internet Service Provider
- Location/Region you are in (Not in game, your actual location)
- Does any specific error message/code occur when the issue happens?
- Does the issue only happen with one specific character or a certain time frame? Please clarify.

We look forward to your reply back.

Thank you for visiting the Final Fantasy XIV Technical Support Forums!

[Zanthos]

Playstation 5

Wireless connection, around 21 Mbps download, 8 Mbps upload

Verizon Fios internet

North America, East Coast

No error codes, however I used the mouse cursor and hovered over my connection status in game and I seem to fluctuate around 500 sending while traveling, but as soon as I enter combat via open world or duty finder, the sending plummets straight to 0 and ranges from 0-100 the entire time. When I exit combat, it goes back to around 500 again, receiving remained pretty consistent.

I only use one main character, happens across multiple jobs and I've been playing around 6pm-11pm. I've restarted the PlayStation-5, power cycled the modem, but to no avail. First time this has happened in the 9 years I've been playing.