[PS4] - Unable to log in - Japanese Error?

[SilentKhaos]

I have been trying to log in on my PS4, launcher is up to date, PS4 software is up to date.
When I go to log in, I am met with the below image, which is then preventing me from logging in.

Is this something that SQEX knows about, or is this something completely new, as I cant find anything within the forums currently.



Thanks

[Dynratygus]

Good afternoon! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

The issue you are describing is most associated with interference with the game data. Most of the time, it results from certain security/privacy changes on PSN web browser. Please make sure that "Cookies" and "JavaScript" are ENABLED on the PSN Browser. This can be done by going to the web browser on the PS4, press the options button, then go to settings. The options for Cookies and Javascript will most likely be checked, uncheck them and then recheck them.


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