I'm also experiencing this issue. :[ Is there still no fix? The workaround I've been able to use for now is booting up Steam and running FFXIV as a non-steam game (I have the Launcher version, not the Steam version of FFXIV, btw) But it's still frustrating that I have to do this to play. It completely remaps the controller. It recognizes it as a bluetooth controller instead of Xbox One X.