This is not a driver issue, this is an FFXIV issue. The xbox one controller works fine via bluetooth, however the xbox series X (the newest model) does not. It does however work via USB-C wired usage, but upon plugging it in FF14 thinks its a totally different model. to summarise, FF14 does not support the newest model of controllers via bluetooth, this is not my computer, this is 100% your end. Please could this be looked into. PS: its on the windows version, not steam.