Private House Relocation - Help! I won but it won't let me relocate!

[Teegan]

I own a small private house in Goblet, and put in a bid on a small private house in Shirogane. Ward 20. When I put in the bid I did not see any option for a special relocation bid as shown in the official guide here https://na.finalfantasyxiv.com/lodes.../housing_land/

It just took my bid.

It now says I have won, but when I accept and confirm the purchase I get the following error: "Unable to complete transaction. You cannot acquire any more deeds."

I have double-checked my storeroom status, and I have the green ticks, and the number of items is below the 400 indoor & 40 outdoor thresholds.

Please help!

[Aelin_Ashryver]

I own a small private house in Goblet, and put in a bid on a small private house in Shirogane. Ward 20. When I put in the bid I did not see any option for a special relocation bid as shown in the official guide here https://na.finalfantasyxiv.com/lodes.../housing_land/

It just took my bid.

It now says I have won, but when I accept and confirm the purchase I get the following error: "Unable to complete transaction. You cannot acquire any more deeds."

I have double-checked my storeroom status, and I have the green ticks, and the number of items is below the 400 indoor & 40 outdoor thresholds.

Please help!

If you are moving from small to small the limit in the storage is smaller, you do not have 400 indoor. All items in storage and PLACED will be put into the storage on relocation. So if you have over the 200 items then you cannot move. You need to remove furniture same goes for your garden!

So in short, you cannot have more than 200 items in storage or placed within the house and you cannot have more than 20 placed/stored in the garden.

[Teegan]

Hi! Thanks for answering! I removed the extra items so it is now under 200 total indoor and under 20 outdoor but it still doesn't work. T^T

[Aelin_Ashryver]

Sadly I am not sure what would stop it then if you have the two green ticks, I have not relocated a plot for quite some time u.u my memory on any other details is gone sadly. Hopefully someone else has a clue. I would also put in a ticket to the GM support asap. Maybe they can get back to you in time.

[Reinha]

Do you have an alt that owns a house?

[Shibi]

...when I accept and confirm the purchase I get the following error: "Unable to complete transaction. You cannot acquire any more deeds."...

Expanding what Reinha says above;

You are allowed to purchase one FC and one personal on the account per server. When you purchase an FC, then your entire account is tainted with a flag that records this, and that flag is there as long as the purchasing character remains in the FC.

If you know which alt that was, them leaving the FC they bought should be enough for you to relocate. If not, sadly you need to go through one by one until you find who it was.

(The only other reason is your alt has a personal grandfathered house too from ye olde days when it was possible. In that case you are pretty much SOL and the alt needs to relinquish the house)

[Teegan]

No. This is my only private house in this world, as per the rules.

[Teegan]

Hi there! I've now tried removing all my alts from FCs...still getting the same error.

[Teegan]

To clarify: I have 5 characters on this world in total, 4 were in one FC and 1 in another. Both FCs have housing. I do not have any grandfathered housing, I've not been playing that long! I own one private house on my main character (Teegan) and just won the plot in Shirogane as this same character and wanted to relocate. It's a small to a small.

[Azuri]

Just to be sure, it's the same character that owns the house and has won the bid?