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  1. #1
    Player
    CatSidheSilvie's Avatar
    Join Date
    Apr 2022
    Location
    Gridania
    Posts
    9
    Character
    Wyra Dakwhil
    World
    Sargatanas
    Main Class
    Red Mage Lv 90
    Same issue on my husband's computer for the last hour or two. Yay. I tried uninstalling the game and deleted every FFXIV file on his PC but even trying a clean install gives me a Steam connection popup error, then a technical issue warning when we attempt to launch it for the first time.

    So now we'll have to go through the hours-long full reinstall process whenever this gets fixed. And husband won't be pleased when he realizes all his settings are gone since he spent yesterday evening redoing his hotbars and I'm sure forgot to make a backup since he exited the game once he was done... I'd much prefer it if we'd bought the Windows version.
    (0)

  2. #2
    Player
    geminipestdeath's Avatar
    Join Date
    Jan 2021
    Posts
    39
    Character
    Gemini Pestdeath
    World
    Gilgamesh
    Main Class
    Scholar Lv 90
    Quote Originally Posted by CatSidheSilvie View Post
    Same issue on my husband's computer for the last hour or two. Yay. I tried uninstalling the game and deleted every FFXIV file on his PC but even trying a clean install gives me a Steam connection popup error, then a technical issue warning when we attempt to launch it for the first time.

    So now we'll have to go through the hours-long full reinstall process whenever this gets fixed. And husband won't be pleased when he realizes all his settings are gone since he spent yesterday evening redoing his hotbars and I'm sure forgot to make a backup since he exited the game once he was done... I'd much prefer it if we'd bought the Windows version.
    Yeah if it's one thing I learned the last time this happened, a full re-install will not fix the issue and will only compound the problems. It doesn't help you now, but... At least you know for the future and at the very least can warn others.

    .... Yanno while also warning potential new players never to purchase this game on Steam.
    (1)

  3. #3
    Player
    CatSidheSilvie's Avatar
    Join Date
    Apr 2022
    Location
    Gridania
    Posts
    9
    Character
    Wyra Dakwhil
    World
    Sargatanas
    Main Class
    Red Mage Lv 90
    Yeah doesn't help that when you google "technical issue ffxiv launcher" all the guides from third parties say the last resort is to reinstall. We had this issue once before after a patch and a reinstall did fix it, so I assumed it was the same deal. I only thought to go to social media to check if anyone else had this issue after not being able to fix it with a clean install. Def know for the future now and will check here first, hah. Hopefully some of those other sites update their articles to mention it can be a their-side issue and not just your computer.

    Having an official statement from Square when they're aware this is happening would be really nice, at minimum, so we don't spend ages troubleshooting.
    (0)

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