Steam Launcher not working

[Kes13a]

+1 Steam fails us yet again....

would happily buy the game again IF we could transfer it from Steam to SE....

[Nutrafin]

Add another one to the list

[hex_noblesse]

Same issues here with no fix in sight.
It's so frustrating and there's nothing to do on our end it seems.

[KoraKinara]

Biggest regret of my life is buying this game on Steam

[geminipestdeath]

Square-Enix says to contact steam because it's a steam problem (which to be fair it is).
Steam says to contact Square-Enix because it's a Square-Enix problem.

So how do we get either organization to actually care that a non-insignificant portion of their player base just... Straight up can't access the game at not-uncommon rate? Yanno aside from cancelling subscriptions en masse because we all know none of us will (nor should) do that.

[Spudz]

Same issue, square tells me its steams problem steam tells me its squares problem... really?

[taquidosalad]

Same problem here. Played today before the error about 4 hours ago with no obstacles.

[Khryseis_Astra]

So how do we actually report it as a problem? Couldn't find a way to do it on Steam... It's been over an hour and if we can't report the problem, how will they fix it? lol

[CatSidheSilvie]

Same issue on my husband's computer for the last hour or two. Yay. I tried uninstalling the game and deleted every FFXIV file on his PC but even trying a clean install gives me a Steam connection popup error, then a technical issue warning when we attempt to launch it for the first time.

So now we'll have to go through the hours-long full reinstall process whenever this gets fixed. And husband won't be pleased when he realizes all his settings are gone since he spent yesterday evening redoing his hotbars and I'm sure forgot to make a backup since he exited the game once he was done... I'd much prefer it if we'd bought the Windows version.

[Leivan]

Wherever the problem lies, the issue is unfortunately probably up to Square Enix to resolve. We're unable to submit a support request for the game via Steam, as following their support wizard to try just results in a page saying that they can't help with third party games. If the issue is with Steam Authentication, there's likely no way for us as users to let Steam know what's going on.

The onus, therefore, is on us to let Square Enix know what's going on (we're doing what we can right now, by making these posts in these forum threads), and then Square Enix to liaise with Steam to resolve whatever the underlying issue is. Since it's a Sunday, I'm not sure that there's going to be anyone from Technical Support in either company available to hit their respective servers with a hammer. So, unless this issue is one that simply self-resolves after a period of time, we probably won't be getting a solution today.

However, I would encourage people to make this issue known via contacting Square Enix support directly. Maybe if enough people bring it up, they can make it a more prominent issue to address.