Steam Launcher not working

[Leivan]

Wherever the problem lies, the issue is unfortunately probably up to Square Enix to resolve. We're unable to submit a support request for the game via Steam, as following their support wizard to try just results in a page saying that they can't help with third party games. If the issue is with Steam Authentication, there's likely no way for us as users to let Steam know what's going on.

The onus, therefore, is on us to let Square Enix know what's going on (we're doing what we can right now, by making these posts in these forum threads), and then Square Enix to liaise with Steam to resolve whatever the underlying issue is. Since it's a Sunday, I'm not sure that there's going to be anyone from Technical Support in either company available to hit their respective servers with a hammer. So, unless this issue is one that simply self-resolves after a period of time, we probably won't be getting a solution today.

However, I would encourage people to make this issue known via contacting Square Enix support directly. Maybe if enough people bring it up, they can make it a more prominent issue to address.

[kaight]

Same here, can't log in using steam launcher

[Gorondu]

I don't know, works perfectly fine for me. Oh wait, I'm not using steam...

Seriously, ppl in fc complain about steam login not working.

[Elanor_Chan]

If only we could buy the regular PC option and play with the same account instead of going through steam...

[wuCk]

With the linking of accounts, access to the game became prone to failure.
Please just let ppl separate their accounts from steam, vast amount of people affected by this would gladly pay for that "service" or even rebuy the game.

[AdmiralKitty]

+1.

it's been more than two hour. How long will we need to wait?

[Guero]

+1.

it's been more than two hour. How long will we need to wait?

And how long do we need to wait for a simple acknowledgement from SE that there is an ongoing issue? I work in IT. If we allowed an issue to go on this long without even an acknowledgment, heads would roll.

[GinBreadman]

I would love love love to have the option to remove my game from Steam and swap it over to standalone so I can actually play the game that I pay a monthly subscription for... This is infuriating. Steam is dropping the ball for SE right now.

[Shoganza]

Since Steam has strategically made it impossible to report this issue in an intelligible way, I think perhaps its time we make ourselves impossible to ignore. Call 425-889-9642 and press 0 to leave a message in their inbox. I already have.

[geminipestdeath]

Could we realistically just start a petition that we could all sign and send to Yoshi-P asking for a change lol. I know it's probably above his head but I mean we have to be able to do something.