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  1. #1
    Moderator Mieleoneis's Avatar
    Join Date
    Jul 2022
    Posts
    156
    Greetings fellow Eorzean,

    I'm sorry to hear about these crashes that you have been experiencing. Have you tried uninstalling and reinstalling the game client on a different storage drive? Often times, if it is not installed on your primary drive it could lead to issues. It may also help to turn off fullscreen optimizations. You can do so by finding the executable file for the game, right-clicking it and selecting 'Properties'. Under the 'Compatibility tab, check the box labeled, 'Disable Fullscreen Optimizations', and then click 'Apply'.

    We hope we can be of assistance with this issue. Thanks for posting in the FINAL FANTASY XIV Technical Support Forums!
    (1)

  2. #2
    Player
    DallasHorst's Avatar
    Join Date
    Aug 2022
    Posts
    2
    Character
    Dallas Horst
    World
    Lich
    Main Class
    Gladiator Lv 90

    Fixed, not a software issue

    I thought I'd just update this thread after finding what seemed to have been the solution, since I dislike finding tech support threads that just say "fixed it thanks" while not actually saying how they did.

    As it turns out, since some of the crashes had been due to memory (RAM) errors, I decided to check the RAM sticks, call around a bit, and have it tested at a computer repair shop: long story short they were buggered.

    2 new sticks of 8gb later and the issues seem to have disappeared. Thanks for the reply, but it seems to have been faulty hardware causing issues. Sadly it was the worst that I feared but such is life sometimes.

    Have a good one, and thanks again!
    (1)