Page 1 of 2 1 2 LastLast
Results 1 to 10 of 14
  1. #1
    Player
    Satanspawn's Avatar
    Join Date
    Aug 2022
    Posts
    4
    Character
    Satanspawn Cerberus
    World
    Ultros
    Main Class
    White Mage Lv 90

    Repeatedly dealing with Fatal DirectX Error 11000002

    Hey all!

    I've tried everything I can think of but I'm still plagued by this error. Sometimes I can play for 2 hours; other times the error will pop 2 seconds after loading in. Fresh install of Windows 11. Most up-to-date drivers from the manufacturer website. Ran the game with nothing else installed(Installed all of the programs after it was clear that none of them were causing the error). Downclocked my GPU. Turned down all of the in-game settings. Capped FPS to 60, 120, 240, as well as uncapped. NOTHING has worked. I tried running the game in DX9 but that was a mess.

    I'm getting to the point where I might just stop playing altogether. I love the game, I really do, but this is ridiculous. No other game has ever given me this massive of a headache. I'm hoping someone here can help me.

    Below is the system info from the launcher:


    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\X\OneDrive\Documents
    FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride *.local


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (22000.co_release.210604-1628)
    SYSTEM_CPU 12th Gen Intel(R) Core(TM) i9-12900KS (24 CPUs), ~3.4GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 24 SYSTEM_CORE_PHYSICS 16
    SYSTEM_BIOS 1601
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 65276.273MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 75004.273MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.057GB SYSTEM_FREEDISC_SPACE 319.550GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 953.853GB SYSTEM_FREEDISC_SPACE 953.250GB
    SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 953.868GB SYSTEM_FREEDISC_SPACE 576.008GB
    SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1676.699GB SYSTEM_FREEDISC_SPACE 1479.233GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce RTX 3090 Ti
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3090 Ti
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 24336.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 32638.137 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1440 x 2560 (32 bit) (144Hz)
    SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_246e95e4066041ad\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_246e95e4066041ad\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_246e95e4066041ad\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_246e95e4066041ad\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.1659
    SYSTEM_GRAPHICS_DRIVER_DATE 6/22/2022 20:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS NVIDIA GeForce RTX 3090 Ti
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3090 Ti
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 24336.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 32638.137 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (240Hz)
    SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_246e95e4066041ad\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_246e95e4066041ad\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_246e95e4066041ad\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_246e95e4066041ad\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.1659
    SYSTEM_GRAPHICS_DRIVER_DATE 6/22/2022 20:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Chat (TC-Helicon GoXLR)
    SYSTEM_SOUND_DEVICE_ID {93F0130A-4066-4295-A985-0C20BC73461D}
    SYSTEM_SOUND_DEVICE_NAME goxlr_audioks.sys
    SYSTEM_SOUND_DRIVER_VERSION 4.67.0.25447
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 6/27/2019 20:00:00
    SYSTEM_SOUND Game (TC-Helicon GoXLR)
    SYSTEM_SOUND_DEVICE_ID {F1539A43-F7C5-4F27-985C-FBE2A3C38805}
    SYSTEM_SOUND_DEVICE_NAME goxlr_audioks.sys
    SYSTEM_SOUND_DRIVER_VERSION 4.67.0.25447
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 6/27/2019 20:00:00
    SYSTEM_SOUND Music (TC-Helicon GoXLR)
    SYSTEM_SOUND_DEVICE_ID {D4B06FA6-4A90-45F9-A145-59997C5E3797}
    SYSTEM_SOUND_DEVICE_NAME goxlr_audioks.sys
    SYSTEM_SOUND_DRIVER_VERSION 4.67.0.25447
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 6/27/2019 20:00:00
    SYSTEM_SOUND Sample (TC-Helicon GoXLR)
    SYSTEM_SOUND_DEVICE_ID {05E2C973-ADC0-46F2-951F-1A21CC142C7E}
    SYSTEM_SOUND_DEVICE_NAME goxlr_audioks.sys
    SYSTEM_SOUND_DRIVER_VERSION 4.67.0.25447
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 6/27/2019 20:00:00
    SYSTEM_SOUND System (TC-Helicon GoXLR)
    SYSTEM_SOUND_DEVICE_ID {401AD526-8130-491A-9CE9-418259FD3642}
    SYSTEM_SOUND_DEVICE_NAME goxlr_audioks.sys
    SYSTEM_SOUND_DRIVER_VERSION 4.67.0.25447
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 6/27/2019 20:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BD3E0B50-1171-11ED-8002444553540000}
    SYSTEM_INPUT_NAME HID-compliant vendor-defined device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BD3E0B50-1171-11ED-8003444553540000}
    SYSTEM_INPUT_NAME Apple Watch Magnetic Charging Cable
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BD475A20-1171-11ED-8004444553540000}
    SYSTEM_INPUT_NAME CORSAIR K57 RGB Wireless Gaming Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BD478130-1171-11ED-8005444553540000}
    SYSTEM_INPUT_NAME LianLi-SL-infinity-v0.8
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BD478130-1171-11ED-8006444553540000}
    SYSTEM_INPUT_NAME CORSAIR iCUE NEXUS
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BD478130-1171-11ED-8007444553540000}
    SYSTEM_INPUT_NAME Commander PRO
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BD47A840-1171-11ED-8008444553540000}
    SYSTEM_INPUT_NAME HID-compliant consumer control device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BD47A840-1171-11ED-8009444553540000}
    SYSTEM_INPUT_NAME HID-compliant vendor-defined device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BD47A840-1171-11ED-800A444553540000}
    SYSTEM_INPUT_NAME HID-compliant vendor-defined device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BD47A840-1171-11ED-800B444553540000}
    SYSTEM_INPUT_NAME AURA LED Controller
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BD47CF50-1171-11ED-800C444553540000}
    SYSTEM_INPUT_NAME CORSAIR K57 RGB Wireless Gaming Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BD47CF50-1171-11ED-800D444553540000}
    SYSTEM_INPUT_NAME Lighting Node PRO
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BD47CF50-1171-11ED-800E444553540000}
    SYSTEM_INPUT_NAME CORSAIR K57 RGB Wireless Gaming Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BD47F660-1171-11ED-800F444553540000}
    SYSTEM_INPUT_NAME Corsair composite virtual input device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BD47F660-1171-11ED-8010444553540000}
    SYSTEM_INPUT_NAME Lighting Node PRO
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BD47F660-1171-11ED-8011444553540000}
    SYSTEM_INPUT_NAME LianLi-SL-infinity-v0.8
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    war-room - Discord
    The dreaded Fatal DirectX Error 11000002 : ffxiv - Google Chrome
    Settings
    Settings
    GoXLR App


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Google Chrome
    iTunesKeys
    Microsoft Edge
    Microsoft Edge Update
    Microsoft Edge WebView2 Runtime
    Origin
    RivaTuner Statistics Server 7.3.3
    TC-Helicon GoXLR USB Audio Driver v4.67.0
    Steam
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Realtek USB Audio
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    FINAL FANTASY XIV ONLINE
    Intel(R) Chipset Device Software
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Battlefield™ 2042
    Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.30.30704
    Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.30.30704
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Apple Software Update
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Microsoft Visual C++ 2022 X86 Additional Runtime - 14.30.30704
    GoXLR App version 1.4.34.205
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.30.30704
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    EVGA Precision X1
    HWiNFO64 Version 7.26
    Intel(R) Management Engine Components
    Intel(R) Management Engine Components
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    CORSAIR iCUE 4 Software
    Apple Mobile Device Support
    Intel(R) Chipset Device Software
    Bonjour
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.30.30704
    Intel(R) LMS
    Microsoft Update Health Tools
    Microsoft Visual C++ 2022 X64 Additional Runtime - 14.30.30704
    Intel(R) Management Engine Driver
    Intel(R) Serial IO
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Intel(R) Serial IO
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    NVIDIA Graphics Driver 516.59
    NVIDIA GeForce Experience 3.25.1.27
    NVIDIA PhysX System Software 9.21.0713
    NVIDIA Update 39.3.0.0
    NVIDIA FrameView SDK 1.2.7521.31103277
    NVIDIA SHIELD Streaming
    NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
    NVIDIA HD Audio Driver 1.3.39.3
    NVIDIA Install Application
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVIDIA NVAPI Monitor plugin for NvContainer
    NVIDIA NetworkService Container
    NVIDIA Session Container
    NVIDIA User Container
    NvModuleTracker
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.25.1.27
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA Virtual Audio 4.39.0.0
    iTunes
    Dynamic Application Loader Host Interface Service


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Microsoft\EdgeWebView\Application\103.0.1264.77\msedgewebview2.exe 00003D94
    C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00003598
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00000FF0
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00004530
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000029EC
    C:\Program Files (x86)\TC-Helicon\GOXLR\GoXLR App.exe 00003EC8
    C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUE.exe 00003360
    C:\Program Files\Corsair\CORSAIR iCUE 4 Software\iCUEDevicePluginHost.exe 00003C5C
    C:\Program Files\Google\Chrome\Application\chrome.exe 00001288
    C:\Program Files\NVIDIA Corporation\FrameViewSDK\bin\PresentMon_x64.exe 00002E04
    C:\Program Files\NVIDIA Corporation\FrameViewSDK\bin\nvrla.exe 00001530
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000026C4
    C:\Program Files\TC-Helicon\GoXLR_Audio_Driver\W10_x64\GoXLRAudioCplApp.exe 000043D8
    C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_421.20070.545.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 00000AF4
    C:\Users\Death\AppData\Local\Discord\app-1.0.9005\Discord.exe 00003D2C
    C:\Users\Death\AppData\Local\Microsoft\OneDrive\22.141.0703.0002\FileCoAuth.exe 00001A00
    C:\Users\Death\AppData\Local\Microsoft\OneDrive\OneDrive.exe 000033B0
    C:\Windows\Explorer.EXE 00001AC0
    C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00003DD4
    C:\Windows\System32\RuntimeBroker.exe 000031EC
    C:\Windows\System32\SecurityHealthSystray.exe 000032F8
    C:\Windows\System32\oobe\UserOOBEBroker.exe 0000477C
    C:\Windows\System32\smartscreen.exe 00001640
    C:\Windows\System32\svchost.exe 000036A0
    C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002B0C
    C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002288
    C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00002258
    C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000315C
    C:\Windows\system32\ApplicationFrameHost.exe 00002D8C
    C:\Windows\system32\DllHost.exe 00002CD0
    C:\Windows\system32\conhost.exe 00003D64
    C:\Windows\system32\sihost.exe 0000143C
    C:\Windows\system32\svchost.exe 00004574
    C:\Windows\system32\taskhostw.exe 00001C1C
    (0)

  2. #2
    Moderator Mieleoneis's Avatar
    Join Date
    Jul 2022
    Posts
    156
    Hello, fellow Eorzean,

    I'm sorry to hear that you have been experiencing this error. Have you tried running the game after a clean boot? You can try disabling any applications that might start up with your PC by opening the task manager and selecting the “Start up” tab. Once there, disable everything, and restart the PC. It might also help to run the game in borderless-windowed mode from the in-game settings, and to turn off fullscreen optimizations. You can find this by locating the executable file for the game (usually in the install folder) and right-click it to select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disabled Fullscreen Optimizations', then click 'Apply'.

    Thank you for posting in the FINAL FANTASY XIV Technical Support Forums!
    (0)

  3. #3
    Player
    Satanspawn's Avatar
    Join Date
    Aug 2022
    Posts
    4
    Character
    Satanspawn Cerberus
    World
    Ultros
    Main Class
    White Mage Lv 90
    Quote Originally Posted by Mieleoneis View Post
    Hello, fellow Eorzean,

    I'm sorry to hear that you have been experiencing this error. Have you tried running the game after a clean boot? You can try disabling any applications that might start up with your PC by opening the task manager and selecting the “Start up” tab. Once there, disable everything, and restart the PC. It might also help to run the game in borderless-windowed mode from the in-game settings, and to turn off fullscreen optimizations. You can find this by locating the executable file for the game (usually in the install folder) and right-click it to select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disabled Fullscreen Optimizations', then click 'Apply'.

    Thank you for posting in the FINAL FANTASY XIV Technical Support Forums!
    Thanks for the reply!

    After the clean install, I ran it on its own for a little before installing anything else and I still got the error. It was at that point that I threw my hands up and reinstalled all of my typical programs. They don't seem to have affected the frequency at which it happens- it seems to happen at random. I've always run my games in borderless windowed as well, so that isn't it. I'll try the compatibility mode for disabling fullscreen optimizations and report back.
    (0)

  4. #4
    Player
    Satanspawn's Avatar
    Join Date
    Aug 2022
    Posts
    4
    Character
    Satanspawn Cerberus
    World
    Ultros
    Main Class
    White Mage Lv 90
    Quote Originally Posted by Mieleoneis View Post
    Hello, fellow Eorzean,

    I'm sorry to hear that you have been experiencing this error. Have you tried running the game after a clean boot? You can try disabling any applications that might start up with your PC by opening the task manager and selecting the “Start up” tab. Once there, disable everything, and restart the PC. It might also help to run the game in borderless-windowed mode from the in-game settings, and to turn off fullscreen optimizations. You can find this by locating the executable file for the game (usually in the install folder) and right-click it to select 'Properties'. Under the 'Compatibility' tab, check the box labeled 'Disabled Fullscreen Optimizations', then click 'Apply'.

    Thank you for posting in the FINAL FANTASY XIV Technical Support Forums!
    Still getting the error at random after disabling fullscreen optimizations. I'm at a complete loss as to how to fix it, being that I've tried everything, short of building an entirely new system or simply not playing anymore... Which is my next course of action. I'm not about to continue playing and have myself and others dealing with the frustration of these crashes- Especially since I main a healer.
    (0)

  5. #5
    Player
    Silverbane's Avatar
    Join Date
    Feb 2015
    Posts
    1,125
    Character
    Z'nnah Silverbane
    World
    Halicarnassus
    Main Class
    Sage Lv 100
    Something that fixed my crashes on a system I was renovating was running BurnInTest from Passmark.
    Using it, I discovered that the CPU was overheating due to a problem with the cooling system.
    Fixed the cooling system and the system is now stable.

    Just shotgunning, but another thing to try is disabling the Efficiency cores in the CPU.
    One less thing to cause problems, and you don't probably need them.

    And I'm assuming that with a rig like that you're running at least a kilowatt PSU.
    (0)

  6. #6
    Player
    Satanspawn's Avatar
    Join Date
    Aug 2022
    Posts
    4
    Character
    Satanspawn Cerberus
    World
    Ultros
    Main Class
    White Mage Lv 90
    Quote Originally Posted by Silverbane View Post
    Something that fixed my crashes on a system I was renovating was running BurnInTest from Passmark.
    Using it, I discovered that the CPU was overheating due to a problem with the cooling system.
    Fixed the cooling system and the system is now stable.

    Just shotgunning, but another thing to try is disabling the Efficiency cores in the CPU.
    One less thing to cause problems, and you don't probably need them.

    And I'm assuming that with a rig like that you're running at least a kilowatt PSU.
    I'll try disabling the efficiency cores and see how that goes. Cooling is definitely not a problem, and yea I'm running an AX1600i. Thanks for the suggestion! Fingers crossed!
    (0)

  7. #7
    Player
    SelinSilverus's Avatar
    Join Date
    Jul 2022
    Posts
    6
    Character
    Selin Silverus
    World
    Phantom
    Main Class
    Sage Lv 90
    Same issues here, I am at my wit's end. AMD 3700X and Nvidia 1080Ti, so I doubt it is hardware-related.
    I do remember that these issues started after updating drivers (audio, chipset and GPU).
    I'm going to try using nvidia's studio drivers instead of geforce drivers (using DDU to remove all driver files in between).
    If that doesn't work, I'll revert to a driver from a few months ago.

    I'll let you know if it helps.
    (0)

  8. #8
    Player
    Subilac's Avatar
    Join Date
    Jul 2022
    Posts
    9
    Character
    Onkush Kushamoto
    World
    Behemoth
    Main Class
    Black Mage Lv 68
    I am also at a loss. I was playing on the trial for 8 months. Just purchased the complete collection two weeks ago. Last week, I started noticing lag which I never encountered before. It progressively got so bad, I couldn't log in. I spent a few days doing research and literally tried everything. I unistalled the game to start over, and am attempting to reinstall it.
    Now, the downloader will start downloading around 40 - 50 per second. When I get a quarter through the download, it drops to 2-5 per second until it say unknown and freezes. Now, the patcher will take 5-10 minutes to even open. I turned off virus protection and firewall, updated all my drivers, lowered ping, lowered clock speed. ESO and LOTRO work perfect still on my PC (Alienware) with no issues. I literally am at a loss and don't know what to do.
    Lastly, I only received a directx crash once the day before I could no longer get on.
    (0)

  9. #9
    Player
    Selena_Havenforest's Avatar
    Join Date
    Aug 2018
    Posts
    4
    Character
    Selena Havenforest
    World
    Ragnarok
    Main Class
    Monk Lv 90
    Used to have this issue all the time with my AMD RX6700. Might i suggest going into your nvidia or amd control panel and create a game profile for XIV, setting the FPS limit to 60. Did that and not had any issues at all
    (0)

  10. #10
    Player
    ParcemelBridges's Avatar
    Join Date
    Aug 2022
    Posts
    10
    Character
    Parcemel Bridges
    World
    Louisoix
    Main Class
    Sage Lv 100
    I have been playing this game since January 25th this year and never had any issues, but since August 1st this issue appeared for me. It seems a lot of other people are dealing with it too.

    I got a new GPU in March, but everything worked perfectly fine since then too. I have not made any changes to my PC since then. The crashes appeared out of nowhere.

    I am at a loss. Here is everything I tried:
    * Rebooted PC many times
    * All windows updates have been done
    * Changed game to windowed mode and back to fullscreen
    * Tried playing on borderless fullscreen
    * Restored game data through launcher
    * Complete re-installation of FFXIV (launcher and game files redownloaded)
    * installed the game on a different drive
    * Clean install of newest GPU drivers
    * Used the Display Driver Uninstaller tool to completely remove the GPU drivers and installed the newest ones.
    * Made a new windows admin account and tried playing from there
    * Ran SFC /scannow and DISM on windows (to fix issues with windows itself)

    None of these actions have resolved the issue.
    (0)
    Last edited by ParcemelBridges; 08-12-2022 at 06:07 AM.

Page 1 of 2 1 2 LastLast