Oh it's fine! I'm really sorry if I seemed abrupt or harsh. I think most players have had technical glitches at one time or another so we all know how frustating it can be.

In regards to the technical specs of your system, it's more if you are playing on the PC (Windows) version, as the PS4/PS5 version is fairly standard hardware wise and doesn't have the huge and nearly limitless selection of hardware and software differences systems the PC version can have. So if you are playing the PS4 or PS5 version, merely stating that and the specific model number and OS version for your console may be enough (this can be found in the PS4 or PS5's settings).

If you are playing the PC version, there is a way to quickly get your system specifications for FFXIV - the game itself has this as a function. Click the Windows Start button and scroll down the program list to 'S', and there should be a 'SQUARE ENIX' folder listed. In this folder below FFXIV itself there should be an option labelled 'FINAL FANTASY XIV SYSTEM INFORMATION'. Click that and it will bring up a window that lists your entire computer, including it's hardware, the FFXIV installation path in Windows, your current system processes, and more. At the bottom of this window, there should be a 'Copy to Clipboard' button. Press that, and then click 'OK' to close it. Then, click "Edit Post' in your initial post, and then right hand click with your mouse and select "Paste'. It should then past in the information from the System Information window you just copied. Then save the edited post.

Hopefully this hasn't been too confusing, if it is or there is something you don't understand, please let me know and I'll try to help!