Greetings fellow Eorzean,

I'm glad that the SQUARE ENIX Support Center was able to help out with your account concern! For future reference, any account issues would be best handled by the SQUARE ENIX Support Center, as we are unfortunately unable to provide assistance with these types of concerns here in the FINAL FANTASY XIV Technical Support Forums.

As this issue has now been resolved, I'll be moving this thread to the "Support Center Resolved" subforums.

Hope to see you online!