Greetings adventurer,

Thanks for providing us with an update of the issue, and I'm sorry to hear that the issue persists. If you have properly configured your router and connected to the modem directly via a wired connection, and are still experiencing this issue, then it may be best to contact your ISP for further assistance. In the meantime, I'll go ahead and move this thread to the 'Separate Support Required' subforums.

We hope they will be able to provide further assistance with this issue!