I disagree. There’s no one on the development team that really plays the healers, so they have very little understanding on how they function within this game and its design. Complaints about the role have been on the rise since Stormblood. They increase with each expansion. And none are taken seriously. Hence why the role continues to be abandoned steadily by career healers. The absolute highlight of complaints was the SB Lily System for WHM. Universally criticized during the Media Tour, but healers were told to “just wait for the expansion”. SB launches, and the system is still disliked. “Just wait for Savage.” “Just wait for the next Ultimate.” Guess what: the system was criticized and basically ignored for the entire expansion. The Lily Gauge was thrown in the corner of your screen because it was completely inconsequential to the gameplay of the job. And it didn’t stop there: ShB brought about a revamp of AST and its card system, and it remained the most divisive overhaul to the job to date. And the job is still suffering from unnecessary clunkiness, unnecessarily high APM, and button bloat.
Dumbing everything down is not healthy. There’s a difference between accessibility and just making things so simple that it puts people to sleep. You can still have challenge without making this game another Dark Souls. Right now, that challenge simply does not exist. For healers especially. And the lack of challenge and punishment for mistakes leads to, like I said, people whining the second they go into something like an Extreme or Savage because now they’re punished for their mistakes. Punishment isn’t inherently bad, and this game could stand to have more content at level cap that punish for negligent play. Orbonne Monastery used to punish for mistakes. OG Thundergod Cid punished you for trying to ignore his mechanics. Now? It’s a sad, sad shadow of itself. You have to fail multiple things all at once for him to even scratch an alliance now.
Unless you play healers, please don’t speak on the state of the role. You lack the experience and insight that those of us who have played them for years have. Quite frankly, I’d say the players know more about the role than the developers because the players play healers actively in content the way they are meant to be played in XIV. The developers don’t.
If you still don’t believe me that the devs don’t know best, remember that the devs thought it was good to remove Kaiten from SAM and look at the backlash that caused.