Game freezing completely

[Cliffdancer]

On a Macbook Pro. Just updated Mac OS.

Able to log on and play for three to five minutes, then the game completely freezes and end up forcing it quit after five minutes. No errors reported. No obvious crash. Everything else works fine on the computer.

[Mieleoneis]

Greetings fellow Eorzean,

I'm sorry to hear about this! Would you be able to provide the following information so that we may have a better idea of the system that you are currently attempting to run the game with?

Mac Model/Year/Serial Number:
Graphics:
Displays information:
Storage limit:
Storage Usage:
RAM/Memory:
OS version:

Also, have you attempted any troubleshooting on your own? If so, could you please provide us with the troubleshooting that you have tried so far?

We hope we can be of assistance to this issue!