Just like the title, still seeing the 'fatal directx error.' Cannot play game.
I have tried everything from graphics drivers, reinstalling directx, reinstalling/repairing install of the game, deleting all player settings, hell I've even reformatted my desktop and now updated to windows 11. Nothing on my end fixes this problem.
This needs to be fixed. People pay for this game.
System settings;
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Angela Strickland\Documents
FINAL FANTASY XIV Online G:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 11 Pro 64-bit (6.2, Build 9200) (22000.co_release.210604-1628)
SYSTEM_CPU AMD Ryzen 5 2600 Six-Core Processor (12 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS F51
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32716.453MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37580.453MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 231.665GB SYSTEM_FREEDISC_SPACE 153.059GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.430GB SYSTEM_FREEDISC_SPACE 1862.271GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.788GB SYSTEM_FREEDISC_SPACE 111.694GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 931.382GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 750.998GB
SYSTEM_STORAGE H:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.787GB SYSTEM_FREEDISC_SPACE 1614.213GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8088.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16358.227 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1080 x 1920 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_7c4486dea3d29a83\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_7c4486dea3d29a83\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_7c4486dea3d29a83\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_7c4486dea3d29a83\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.1659
SYSTEM_GRAPHICS_DRIVER_DATE 6/22/2022 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8088.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16358.227 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_7c4486dea3d29a83\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_7c4486dea3d29a83\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_7c4486dea3d29a83\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_7c4486dea3d29a83\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.1659
SYSTEM_GRAPHICS_DRIVER_DATE 6/22/2022 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND LG FULL HD (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {3AB82600-1483-4956-9805-770F879DBE2F}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.39.3
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/1/2022 20:00:00
SYSTEM_SOUND LG FULL HD (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {658FBC2F-6A7C-48B4-8C57-63DFFEB8D496}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.39.3
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/1/2022 20:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {2E7EBD31-E4DA-43A7-90FA-EC37E5067BE2}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9205.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/12/2021 20:00:00
SYSTEM_SOUND Speakers (Logitech G560 Gaming Speaker)
SYSTEM_SOUND_DEVICE_ID {0271694E-332C-434D-9FD0-1C0D642C0967}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 2021.11.3479.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/20/2021 20:00:00
SYSTEM_SOUND Speakers (Logitech G733 Gaming Headset)
SYSTEM_SOUND_DEVICE_ID {429A1152-9790-4AC1-83F9-165E9955E5F0}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 2021.11.3479.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/20/2021 20:00:00
SYSTEM_SOUND Speakers (Yeti Classic)
SYSTEM_SOUND_DEVICE_ID {BE9D2D05-712D-4E84-82FD-905DEDDD55E8}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 2021.11.3479.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/20/2021 20:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A3415A30-D464-11EC-8001444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G600
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A3424490-D464-11EC-8003444553540000}
SYSTEM_INPUT_NAME Logitech StreamCam
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A34307E0-D464-11EC-8005444553540000}
SYSTEM_INPUT_NAME G560 Gaming Speaker
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 9 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A342E0D0-D464-11EC-8004444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G910
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A343A420-D464-11EC-8006444553540000}
SYSTEM_INPUT_NAME G733 Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A343CB30-D464-11EC-8007444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G910
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A343CB30-D464-11EC-8008444553540000}
SYSTEM_INPUT_NAME G560 Gaming Speaker
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A343F240-D464-11EC-8009444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G910
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A343F240-D464-11EC-800A444553540000}
SYSTEM_INPUT_NAME G733 Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A3441950-D464-11EC-800B444553540000}
SYSTEM_INPUT_NAME G560 Gaming Speaker
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A3441950-D464-11EC-800C444553540000}
SYSTEM_INPUT_NAME Yeti Stereo Microphone
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A34503B0-D464-11EC-800D444553540000}
SYSTEM_INPUT_NAME Yeti Stereo Microphone
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A34503B0-D464-11EC-800E444553540000}
SYSTEM_INPUT_NAME G733 Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
Settings
Settings
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Battle.net
Diablo III
Diablo Immortal
Driver Booster 9
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Steam
World of Warcraft
Snap Camera 1.19.0
Windows 11 Installation Assistant
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.29.30139
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.29.30139
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.32.31326
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.29.30139
Realtek High Definition Audio Driver
Streamlabs Desktop 1.8.4
Mozilla Firefox (x64 en-CA)
Mozilla Maintenance Service
Intel(R) Network Connections Drivers
FINAL FANTASY XIV Online
VLC media player
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.32.31326
Logitech G HUB
Windows PC Health Check
Microsoft Update Health Tools
NVIDIA Graphics Driver 516.59
NVIDIA GeForce Experience 3.25.1.27
NVIDIA Optimus Update 39.3.0.0
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.3.0.0
NVIDIA FrameView SDK 1.2.7521.31103277
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.3.39.3
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.25.1.27
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.39.0.0
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.32.31326
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Battle.net\Battle.net.exe 00003AF8
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\103.0.1264.49\msedgewebview2.exe 000027B4
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000018B0
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00003700
C:\Program Files (x86)\Steam\steam.exe 0000315C
C:\Program Files\LGHUB\lghub.exe 00003588
C:\Program Files\LGHUB\lghub_agent.exe 000036E8
C:\Program Files\LGHUB\logi_crashpad_handler.exe 00002928
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000760
C:\Program Files\Snap Inc\Snap Camera\Snap Camera.exe 000038EC
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_4.2204.13303.0_x64__8wekyb3d8bbwe\Cortana.exe 00004090
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2022.31060.30005.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 000031A8
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.722.5052.0_x64__8wekyb3d8bbwe\GameBar.exe 00003414
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.722.5052.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00004858
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.22052.136.0_x64__8wekyb3d8bbwe\YourPhone.exe 00001A70
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.22041.10091.0_x64__8wekyb3d8bbwe\Video.UI.exe 00002CF4
C:\Program Files\WindowsApps\MicrosoftTeams_22168.200.1405.7434_x64__8wekyb3d8bbwe\msteams.exe 00000B28
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_421.20070.545.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 0000089C
C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.188.612.0_x86__zpdnekdrzrea0\Spotify.exe 0000468C
C:\ProgramData\Battle.net\Agent\Agent.7893\Agent.exe 00003EC4
C:\Users\Angela Strickland\AppData\Local\Discord\app-1.0.9005\Discord.exe 0000348C
C:\Users\Angela Strickland\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00004590
C:\WINDOWS\Explorer.EXE 000019A4
C:\WINDOWS\System32\SearchProtocolHost.exe 00004BF8
C:\WINDOWS\System32\svchost.exe 00001BB0
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00001DF4
C:\WINDOWS\system32\ApplicationFrameHost.exe 000025F0
C:\WINDOWS\system32\DllHost.exe 00002290
C:\WINDOWS\system32\conhost.exe 00003ECC
C:\WINDOWS\system32\sihost.exe 00000874
C:\WINDOWS\system32\svchost.exe 00004844
C:\WINDOWS\system32\taskhostw.exe 00000AAC
C:\WINDOWS\system32\wbem\unsecapp.exe 00001488
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00002520
C:\Windows\System32\RtkAudUService64.exe 00000A44
C:\Windows\System32\RuntimeBroker.exe 00000E90
C:\Windows\System32\SecurityHealthSystray.exe 0000337C
C:\Windows\System32\oobe\UserOOBEBroker.exe 000026BC
C:\Windows\System32\smartscreen.exe 0000477C
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 000028E4
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001E34
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00003048
G:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 000047FC
G:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 000027E4