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  1. 07-20-2022 07:30 AM #1
    Shorty90
    Player
    Shorty90's Avatar
    Join Date
    Jul 2022
    Location
    Gridania
    Posts
    1
    Character
    Lava Cake
    World
    Lamia
    Main Class
    Gladiator Lv 59

    Home World transfer issue

    The home world transfer is available again and I am trying to transfer my character but I keep getting an error message saying that I may have a pending name change and or items needed to be collected from mog mail but I don't have either pending. Can someone help me with my issue?
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    Last edited by Shorty90; 07-20-2022 at 08:43 AM.
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  2. 07-21-2022 01:47 AM #2
    Dynratygus
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Greetings fellow Eorzean,

    Unfortunately, the issue you are describing is something we are not able to assist with in the Technical Support Forums and will need to be handled by the Square Enix Support Center team. To assist, we have gone ahead and opened a support ticket for you. The ticket number has been sent to the email associated to the registered Square Enix ID.

    This thread will be moved to ‘Support Center Ticket Created’.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
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