Quote Originally Posted by Sairys View Post
Except that those people wouldn't have had reason to come onto the forums to complain about it and as such wouldn't have seen the posts asking for lotteries, etc. It's a pretty common occurrence in games dev and one of the reasons devs responding to the forums rather than actual data is risky. It's similar to how you'd expect most threads to be full of people complaining about a feature because the people that are happy with things wouldn't be on the forums complaining. It's a pretty simple concept that also shows up in customer service.
Then it looks like the majority won what they asked for.