Am i really the only one that dislike Yoshi-P ?

[Axxion]

Well this thread will be nuked soon.

but for the topic. for me its just the direction the lack of communicating with the community with changes and designs. Do not get me wrong I give him praise on turn the game around when it wasn't doing so well and keep SE from not going under, how ever i do wish that feedback that everybody in all the communities' get to him

[HeyMcFly]

Maybe work a customer service job where you have to deal with the public/ people
You'll find most are horrendous, spoiled & entitled bridge trolls who treat you less than anything

I'm not defending yoshi-p, yet there is a fine line between harassment (death threats) which customers are willing to do.

Then there's valid criticism, which customers are usually too stupid to do.

You can criticize the game all day. I do it ALL OF THE TIME. For example: I cannot stand the mundane, generic hairstyles this game has. I made a megathread about hairstyles folks would rather see & also what NPC hairs they'd like
The best hair we have gotten is Lyse's hair & that was only recent. All of my frustrations are put into the thing I dislike the most about this game & it's the hairstyles. Housing is a close second.
It's not that hard to criticize a game & only the aspects of the game you dislike.

There's no reason to verbally assault a person.
Imagine if it was your friend, sibling, family member, child who was being treated the way half of this community treats the XIV team.

[Kes13a]

I don't dislike the guy outright, but he does have his head up his ass from time to time.

but really... who doesnt?

[Axxion]

Maybe work a customer service job where you have to deal with the public/ people
You'll find most are horrendous, spoiled & entitled bridge trolls who treat you less than anything

I'm not defending yoshi-p, yet there is a fine line between harassment (death threats) which customers are willing to do.

Then there's valid criticism, which customers are usually too stupid to do.

You can criticize the game all day. I do it ALL OF THE TIME. For example: I cannot stand the mundane, generic hairstyles this game has. I made a megathread about hairstyles folks would rather see & also what NPC hairs they'd like
The best hair we have gotten is Lyse's hair & that was only recent. All of my frustrations are put into the thing I dislike the most about this game & it's the hairstyles. Housing is a close second.
It's not that hard to criticize a game & only the aspects of the game you dislike.

There's no reason to verbally assault a person.
Imagine if it was your friend, sibling, family member, child who was being treated the way half of this community treats the XIV team.

Here is the thing we need as a whole to call them out. Those are the people that are not emotionally and mentality sound. Those are the ones that will tarnish what this game became

[Denji]

Still waiting on the hempen sets..

don't forget about the chocobo feet shoes. we're on like, year 7?

[Treesus]

Feels like a bait post from OP. But, just to reiterate what everyone has said, you dont have to like the guy. No one does. He is not entitled to someone liking him or not. But his request isent an over reaching one. The gaming industry is notorious for having some of the worst cases of players who think they are godkings and when something dosent go their way, they let loose a torrent of everything bad imaginable. Death threats, slurs, verbal harassment of the entire spectrum, and in some extremes cases stalking and assault. Yoshi SHOULDNT HAVE TO say "be nice" but given the overall gaming industry, not to mention some of the more colorful types on the forms, hes basically forced to say it. MMOs in general have one of the worst records of players being idiotic to the devs, even if the devs are still not doing work as they should. There's a line between putting out criticism of a product, and being an overly entitled ass. The problem is many are too blind to see where that line lays. The fact you made the post shows your probably one of the ones with impaired eyes.

[Deveryn]

I would like to know how some of the things I spelled out on the first page are unreasonable expectations.

I skipped it and opted to leave a number of posts alone, but since you ask...

snip

You're clearly in the minority when it comes to these cosmetic options.

Eureka: Past a certain point, you can't expect a developer to just go back and redo something like that. It still functions well enough. It's not worth going back there right now just because a few people aren't happy with something about it. People are still progging through and getting their relics and clearing BA.

Job balance is tricky business and I would say again that you likely fall in the minority vs. those that may have pushed for certain things. There is also this preparation they're getting into for the future of the game.

They can listen to just about everything, but not everything has to be addressed. They certainly don't have to address whatever long list of stuff that is constantly being looked at for updates. That would drag the LL on for too long. Looking at these forums though, it doesn't look like there's much to pick out sometimes. People can't or (more accurately) don't seem to come together on much.

People hate to see it mentioned, but there's clearly a schedule they've been trying to stick to. Since Yoshi-P came on board, he got the team producing content on such a consistent basis and the communication has been quite good, actually. I've never seen anyone spend that much time talking to people about what's ahead and to even bring in a translator from time to time and answer question.

They have their schedule and they're trying to move forward, but oh... hang on a few people want this time consuming overhaul done... they're supposed to work that into what they're doing? Sometimes, if there's enough support for something, they'll make an effort. It took 3 years to go from one viera gender to two.


I get that people want to be heard and all that. Some may have a stronger feeling with what goes on in the world, but some things are more beyond your control or influence. This is not a democracy. It's a service we pay for. Not everything will change in our favor. They're not going to be able to satisfy every need.

and I'll stop there as it's ultimately not worth responding to everyone or giving everyone a full response. ya'll beg for people to listen to you but you can't do it yourselves. I don't know how many times I've responded to things and people are just like "well you don't know how to play". I'm so aware of the hypocrisy.

[MintnHoney]

You're clearly in the minority when it comes to these cosmetic options.

Long hair, beards... yup. Very few people want either of these. Absolutely. In fact, almost no one has brought either of these up at all, ever, in the history of forever.
Hair length and beards are social constructs, like the Boogeyman and Michael Jackson.

[Lauront]

Maybe work a customer service job where you have to deal with the public/ people
You'll find most are horrendous, spoiled & entitled bridge trolls who treat you less than anything

I have done that, having worked in complaints. I've also worked in the area of various larger corporate outfits that analyses feedback from customers, again including complaints. Complaints in particular means you are dealing with customers who are generally disgruntled and sometimes at the end of their tether with the business, so it's not always the most pleasant of work, and with this understanding in mind, it is common in such businesses to have processes to help staff deal with this, both for their own well-being and to help ensure customers are still served properly - processes which I believe SE already follows by having dedicated, separate staff whose job it is to harness customer feedback, even if they don't really seem to have any active CMs around anymore...

I will add that the notion I sometimes see come up, that a customer's complaint has to be well worded or constructive or even "valid" for it to be of use to the business is untrue. If anything, it is the business's responsibility (or at least in its best interests) to be proactive and understand why its customers feel the way they do, before they convert into former customers, which in turn can convert to further customer losses, including losses of potential customers through detractors (bad word of mouth.) This is a framework even very well established household brand names view it through, even though customer attrition isn't that likely to harm them much. None of this means addressing each and every point of a complaint or treating every complaint as valid, but it provides valuable intelligence to a business about its customers' sentiment and how it needs to deal with it, as perception is key. This is what Yoshi is getting at in his comments about silent customers who just leave. Particularly when the customer isn't looking for a refund or something like that, and are just voicing their feedback, it means they still care about the product to some extent and hope for it to improve before abandoning it.

The devs are not inherently customer-facing, and usually you would have separate staff collecting and analysing feedback (see above), not least of all because people can be sensitive to their own work being criticised. Nonetheless, death threats towards their staff are frankly unacceptable. My understanding is that the situation he addressed related to death threats (where I assume the people in question went out of their way to reach the devs directly) and verbal abuse, but it's worth noting that around the time these comments began circulating, it was treated by some as though it applied to commentary made on the forum. However, based on the translation of the commentary I've been able to find here, he is addressing a specific scenario (it doesn't mention the death threats here), which does not appear to have related to paying customers like those on the forum, who have no direct interaction with the devs anyway. I still think he could've been clearer in that statement, but to me the situation sounds like elements in the JP fanbase that went overboard. So it's important to be clear on what the context is here.

By the by, flippant answers to an already irritated customer is something that'd be frowned upon when handling a customer. Maybe in his capacity as a director Yoshi doesn't have to worry about it too much, but in this case he is the one addressing the customer feedback in question, so the principle still applies.

[Raoabolic]

The sentiment over on the Japanese side of the fence seems to be that the development team don't really listen to them much, either.

It's almost like they are a business that is pushing a product to make the most money they can with the least amount of resources they can get away with! Again, SE is known as the EA of Japan. Who is this surprising again? lol