Hi! I've been playing FFXIV for around a month or two now, and I've always suffered repeated crashes, with the crashes most often occurring within highly populated areas (ie: New Gridania, Limsa Lominsa (lower and upper decks), Ul'dah). Originally I was able to solve this issue by downgrading my graphics, playing on DirectX 9, and setting display limits (the character and object quantity) to minimum. While these changes worked for a while, last night when I was doing an Alliance Raid (Labyrinth of the Ancients) I suffered repeated crashes, and now when I try to log into my WOL I am met with either an infinite loading screen or a crash.

I've done almost everything I've found on the forums, FAQ, and internet but to no avail. My computer not only meets, but is above the recommended specs to play FFXIV. Upon creating a new character I am able to run the game at max settings at a consistent 90 fps (though I lowered it to a max of 60 fps). Additionally, my desktop and monitors support DirectX 11!

And, furthermore, my main WOL seems to be locked in the Labyrinth of the Ancients, but since I'm met with an infinite loading screen I'm not sure how to get them out of the instance! During the Alliance Raid I was able to log in before crashing, though it would still display my party's models and I was able to move around and heal before getting to the next area, wherein I wouldn't be able to advance. And after the Alliance Raid I was met with the infinite loading screens.

I would really appreciate help on this, as I'm really confused and overwhelmed and don't know how I can fix these issues! I am able to provide more information if needed.. Thank you so much!!