I find this issue hilarious. This is just how gamers are and how people want to express themselves. Giant companies doing damage control after being taken over slowly by genius HR consults who suggest turning off certain emotes to make the community "less toxic". How out of touch can one be? So first people got punished and banned for using rude language. To avoid said punishments, they just started using tools provided by the game, inside the game; emotes. "Can't ban me for just playing the game, right?" "I just move over your dead body (ingame) and spam the sit/stand up buttons... tea bagging. Oh man so toxic, so mean, unaccetable. Smug use of a sarcastic "/gooooood jooooooob oh wow man you are soooo good" is the new toxic. What's next? Well you gave them a little rope and soon they will hang you with it, kiss all emotes goodbye. /grin /laugh /stare all soon to be labelled "mean, toxic, problematic". How does one prove intend and context? Imagine being unaware of this stuff, and just a new innocent player. You jump in the game, enjoying the journey, meet some random players and /smile at them. Hours later you got mail: banned. What?! Context doesn't matter. It's all about how the other player took it, how they felt about it on a subjective level.
Welcome to the new brave clown world of online gaming. I seriously hope this insanity stops, every dev team puts their foot down to HR/PR demands and says Hell no, so we can get some thick skin growing wholesome rugged 1995-2005 gaming etiquettes back without everything having to be a community breaking vicious never ending cycle of everyone being a hyper sensitive snowflake that wants to see the world burn with everyone in it banned, for whatever they did/said/emoted in a game. Absolutely pathetic era we are in. Can't but laugh and shake my head at this.
Here's some advice for the lead execs:
Stop banning people for everything. Give players better tools to mute/ignore/block/filter others on their end, on a subjective level. Tell players you gave them all the tools to do so, "govern yourself", if you see/hear anything you don't like, deal with it. Stop coming to us crying every minute wasting our time. We got a thousand moderators working on these petty complaints. You can't deal with something someone said yourself? What are you 4?? Are they hacking? Cheating? Botting? No. They what? They used /grin over your corpse after they killed you in pvp? STOP THE PRESS, get the FBI involved right now!! DEFCON 4!! MY god.