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  1. #1
    Moderator Dynratygus's Avatar
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    Oct 2018
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    Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums

    Does the static occur when an external audio device (such as headphones or speakers) are plugged into the Mac?

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  2. #2
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    Sonn_Tyrian's Avatar
    Join Date
    Jul 2022
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    Sonn Tyrian
    World
    Coeurl
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    Scholar Lv 80
    Quote Originally Posted by Dynratygus View Post
    Does the static occur when an external audio device (such as headphones or speakers) are plugged into the Mac?
    I listed my external audio device above. I just double-checked and the issue issue happens with both speakers and headphones. It's the audio coming from the game (not my device) which is how I was able to capture it using Audio Hijack for macOS.

    Quote Originally Posted by SilverSurfer View Post
    This has been the case since Endwalker released in December and Square refuse to admit any fault. The static ONLY comes from the Ambient audio track, and usually has something to do with their gimicky immersive 3d audio. Only FFXIV does it out of hundreds of games tested. The problem is in the game itself.
    Yes, I have no doubt that it's a FFXIV exclusive issue. I literally work on audio/music all day long for work, and only FFXIV gives me issues.

    However as per my previous post, for me anyway, static happens *some times and only for a moment* when Ambient Sounds channel is off — I think it's when the combined audio gets too loud, like with certain SFX. It's very hard to reproduce, but it's useful info because it's in fact not limited to the Ambient Sounds track. (Unless there are two separate issues).

    Also, I find it interesting that it started for you in December, but not for me until a couple weeks ago, on the same day I changed my audio interface. Is it possible that you changed hardware/updated software or something that may have triggered this FFXIV issue? We need to give them all the info we got. If it was a patch, do you know the patch date or patch number?
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    Last edited by Sonn_Tyrian; 07-15-2022 at 03:19 AM.
    macOS Catalina 10.5.7
    Processor: 8-Core Intel Core i9 9900k
    Memory: 64 GB 3600 MHz DDR4
    GPU: Radeon RX Vega 64, 8GB VRAM
    Audio Interface: Fireface UCX II
    Speakers: Focal Solo6 Be