Quote Originally Posted by Jola View Post
Thank you for your suggestions, I already opened a ticket and received a nice answer but no solution for the problem. But it is good to know that I am not alone with this.
Checking the free plots was my first idea, I had still hope that I have won the lottery.
In the near future I will stay away from the lottery, it is not good for my mental health, the constant hope-disappointment cycle and now losing a big part of my gil. My apartment must be enough for me. But you can be sure, when I enter again, I will have the plot number written all over my desktop.
As Dustytome points out, you do have 90 days to collect. Maybe try checking a couple of wards a day until you find the one you had bid on.

Also, you may want to keep an eye out for information about houses opening on the new worlds and consider transferring at that point to improve your chances of getting a house (I wouldn't bother transferring too far in advance of the housing districts opening unless aiming to help a FC get a house). Just keep in mind that if you transfer before being able to find the plot to claim the refund, you'll forfeit the refund.