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  1. #1
    Player
    Maxcrafter's Avatar
    Join Date
    Mar 2019
    Posts
    104
    Character
    Shooter Elfenholm
    World
    Sargatanas
    Main Class
    Fisher Lv 73

    Manage Service Options - whoa, where is it?

    Trying to manage retainer service today, and everything that says Retainer Service just brings me to the same page, i.e. the description of Retainer Service.. but I can't actually get there. Logged in to Mog Station, can't fined "Manage Service Options" either. Has the format of this service access changed? I've spent an hour looking for my account, and although I'm logged in, nothing gets me to my actual account, just repeatedly back to the Mog station. I'm missing a clickie somewhere, but omg what? Anyone who just did access their account, what did you do to get there? HELP? TIA

    Shooter EEK
    (0)
    Maxcrafter

  2. #2
    Player
    TalithaSolarien's Avatar
    Join Date
    Apr 2018
    Posts
    360
    Character
    Talitha Solarien
    World
    Odin
    Main Class
    Bard Lv 100
    There is a Lodestone post about that: if you used DC travel on that char the info might not be available anymore. They are working on it.
    (0)

  3. #3
    Player
    rainichan's Avatar
    Join Date
    Sep 2013
    Location
    Limsa Lominsa
    Posts
    627
    Character
    Caelia Silverarch
    World
    Balmung
    Main Class
    Black Mage Lv 100


    Hitting 'Additional Paid Options' will bring you down to the Retainer Service and Companion App section. Clicking the retainer service will bring you to the area where you can add/remove additional retainers.

    If it's not coming up, make sure you don't have an adblocker/scriptblocker running, since clicking on the Retainer Service button runs a javascript trigger.
    (0)

  4. #4
    Player
    Maxcrafter's Avatar
    Join Date
    Mar 2019
    Posts
    104
    Character
    Shooter Elfenholm
    World
    Sargatanas
    Main Class
    Fisher Lv 73

    OMG - well it is 5am in the morning.

    I found it. Geez sorry guys. I was doing something so dumb it doesn't bear mentioning. Sooo sorry. But tx for the help.


    Shooter
    (0)
    Maxcrafter