Data center travel suspended

[Ransu]

Everybody's got their reasons. I came to XIV with an RP community when Wildstar collapsed and we landed on Crystal. Turns out that some of my old raid guild were already established on Aether. While I have some less played alts on Aether once the queues settle down I can bring over my combat main. I have a small cache of map materials that I'm planning on turning into glam items for those same alts.

Why not just server transfer at that point then?

[Fyce]

How dare people complain about a feature that was the major part of this patch, and broke on the first hour, and is now suspended until further notice, leaving thousands outside of their home data center with no way back.

Everyone knows that an online service being swarmed by requests way beyond predictions has quite a high chance of breaking. But instead of thinking "oh well, it happens, better wait a bit", you guys went straight into complain-mode and rushed to the forums to tell everyone how unhappy you were. As always. (Not you specifically btw. This is more a general statement about these forums.)

Showing little understanding and patience while setting up irrealistic expectations and complaining within minutes is the behavior of what we call "Karens".
Don't be internet Karens.

I'm not saying that this issue should go unnoticed or that we should just give SE a free pass at releasing broken stuff. But we should be understanding that there was actually very little that SE could've done to prevent it, that no amount of "preparation" will ever be enough (except if you clearly overdo it), and that they are already aware that the situation is bad for players and especially the ones stuck on another world.
Only then you can write a constructive complaint asking the right things instead of what's basically a passive-aggressive venting box that achieves nothing productive.

Hello everyone, SE community team,

As you may be aware, the world travel feature has been turned off because SE didn't expect such amount of requests [link to lodestone notice].

My character is currently stuck on another world without being able to go back to my homeworld, making me unable to access some of the game's features.
Could it be possible to make an exception for this specific case and allow people to get back to their homeworld?

Also, could you reach out to us with a roadmap and ETA as soon as possible as the situation is being adressed.

Thank you

Wouldn't that be a more productive and less toxic way of "complaining"?

[Jeeqbit]

https://eu.finalfantasyxiv.com/lodes...f8fa50d38f7c36

Q: In the Letter from the Producer LIVE Part LXIX, there was a screenshot of Data Center Travel with the description “Data Center Travel may take up to 30 minutes.” Will it always require a 30-minute wait?

A: The 30-minute estimate is based on when the servers are especially congested; the process will typically only take somewhere between less than a minute to three minutes to complete. Note that this will take slightly longer than the World Visit System, as it requires processes to ensure the safety of the character as they are transferred beyond the boundaries of logical DCs, which had previously been impossible.

Furthermore, the Data Center Travel process may require more than 30 minutes when there is a significant degree of congestion, such as the cases listed below.

• A surge of players using Data Center Travel immediately after its implementation
• A surge of players after a patch update or expansion has been released
• Congestion due to player events taking place on the destination data center

[Rolder50]

In other words, they predicted this surge but were still unprepared for it? Bad look.

[Dionysius]

They should've add "Beta" in the feature to stop people from acting as if FFXIV 1.0 happening all over again. Forum never changes.

[Kaurhz]

In other words, they predicted this surge but were still unprepared for it? Bad look.

The problem is, that places won't plan for the maximum capacity of requests that happen maybe a couple of times per year (in this case the initial launch of the feature and then any subsequent major patches [a couple of hours]). They are going to plan for the normalized load and go according to that.

The fact remains, people will always dogpile onto a new feature, a couple of days/weeks down the line and then the matter will just eventually go away. You know, much how 6.0 launch was the end of the world for around 2 weeks before it was essentially normalized.

[Ransu]

In other words, they predicted this surge but were still unprepared for it? Bad look.

More like you all don't understand how server infrastructures work.

[Adamantini]

Square Memex

[Jojoya]

I blame the Balmungieons, haha. But seriously, it's not surprising at all; people have been itching for this for some time now- i'm sure the system just needs more fine-tuning and perhaps a way for players to not overload the system with queue requests

The way not to overload the system with queue requests is to not have the system immediately available when servers come up from patch maintenance.

What's the first thing that tends to get done? Try out the new features added with the patch. Lack of other new content to try out coupled with lack of any sort of pre-req content to do (such as the quests we might need to do to get a new raid unlocked) ensured there would be a very high volume of use immediately. Waiting several hours before making it available would have worked out much better since players would already be involved in doing other things, reducing the number that would be trying the service at the same time.

At least it sounds the problem was only congestion so they'll probably have the service reenabled faster than World Visit was reenabled after its initial problems.

[Iscah]

Yes, lets blame the players for using the only advertised feature of this patch.

On the one hand, yeah it's undeniably a patch, but it's not like every patch brings actual new content.

X.X8 patches in particular seem to be designated "system" patches that might tweak things or release limits on content rewards, but don't actually include new game content.

At a quick skim of recent patch cycles that had a .X8 patch at all:

6.08: battle system tweaks, OCE data centre

5.58: Trust EXP adjustment; Cloud Deck EX moved from Raid to Duty Finder and mount drop rate increased; loot restrictions removed from Eden's Promise and Paradigm's Breach, and extra items added to chests; improvements to Bozja/Zadnor item drops; Cryptlurker weapon upgrade can be purchased.

No .X8 patch in 5.2-5.4

5.18: Loot restrictions removed from Eden's Gate; adjustments to Eureka Hydatos FATE visibility; Deepshadow weapon upgrade can be purchased; PVP tweaks; gear appearance tweaks.

5.08: Tweaks to submersibles and Mahjong; housing made available on Spriggan and Twintania servers; battle system tweaks.

In summary, it's a patch where they maybe add worlds or systems, but not new activities.