We have identified the issue below in The Lodestone, Companion App, Online Store, and Mogstation.
The issue is being investigated and addressed, and additional information will follow as the situation develops.

[Current Known Issue]
- After moving to another data center using the Data Center Travel system and returning to the original data center, information related to the traveled character may not be displayed in the Lodestone, Companion App, Online Store, and Mogstation.

We apologize for any inconvenience caused.

*Updated Jul. 8, 2022 3:17 a.m.
This bug was fixed July 8, 2022 at around 2:24 a.m. (PDT). If the information it still not being displayed, please try logging in again with the character as this should fix the issue.

We apologize for any inconvenience caused.