Game crash on entering Prima Vista

[InvaderSiX]

Started the quest for the Prima Vista, completed up until we actually entered the air ship, then the game crashed, and I can't play the game anymore because it crashes to desktop without any error message.

Any help would be appreciated.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\micha\Documents
FINAL FANTASY XIV Online D:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz (8 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS G15CX.303
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16302.266MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 28590.266MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 458.582GB SYSTEM_FREEDISC_SPACE 22.495GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.016GB SYSTEM_FREEDISC_SPACE 21.957GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 5588.724GB SYSTEM_FREEDISC_SPACE 2735.086GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080 SUPER
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY6
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2080 SUPER
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8010.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8151.133 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvaki.inf_amd64_62915118d22e0ae9\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvaki.inf_amd64_62915118d22e0ae9\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvaki.inf_amd64_62915118d22e0ae9\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvaki.inf_amd64_62915118d22e0ae9\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0015.1295
SYSTEM_GRAPHICS_DRIVER_DATE 5/18/2022 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Realtek HD Audio 2nd output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {D9CA103C-3215-4C4B-BB78-B64B3347848A}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8924.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/25/2020 20:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {91D54C98-7AD3-4411-A0F0-FA878865B1DA}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8924.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/25/2020 20:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6CB4EED0-ACE4-11EB-8003444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6CB515E0-ACE4-11EB-8004444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6CB53CF0-ACE4-11EB-8005444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6CB56400-ACE4-11EB-8007444553540000}
SYSTEM_INPUT_NAME Razer Cynosa Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6CB58B10-ACE4-11EB-8008444553540000}
SYSTEM_INPUT_NAME Razer Cynosa Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6CB4C7C0-ACE4-11EB-8001444553540000}
SYSTEM_INPUT_NAME ITE Device(8910)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6CB58B10-ACE4-11EB-8009444553540000}
SYSTEM_INPUT_NAME Razer Cynosa Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6CB53CF0-ACE4-11EB-8006444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6CB5B220-ACE4-11EB-800A444553540000}
SYSTEM_INPUT_NAME Razer Cynosa Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3AC11060-3FE3-11EC-8001444553540000}
SYSTEM_INPUT_NAME Blue Snowball
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {27C798C0-C334-11EB-8001444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6CB4EED0-ACE4-11EB-8002444553540000}
SYSTEM_INPUT_NAME ITE Device(8910)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {27C7E6E0-C334-11EB-8002444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 11 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {36D3FBB0-C334-11EB-8003444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C3209EB0-C335-11EB-8001444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {34B11F20-E4C7-11EB-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {11FF28DE-28DE-0001-0000504944564944}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Kitsune Snow - Discord
Steam
Cannot Access Prima Vista - Opera
GeForce Experience
Settings
Settings
Task Manager
NVIDIA GeForce Overlay
Calculator
Calculator
Microsoft Text Input Application
Properties - FINAL FANTASY XIV Online
Friends List


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Battle.net
Battlelog Web Plugins
ESN Sonar
Fallout 76
FileZilla Client 3.53.1
GameFirst VI
Google Chrome
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Notepad++ (32-bit x86)
OBS Studio
OpenAL
Origin
Overwatch
Overwolf
PaintTool SAI Ver.1
Parsec
PunkBuster Services
Razer Synapse
Rockstar Games Launcher
Rockstar Games Social Club
Starsector by Fractal Softworks LLC
Steam
ASUS Framework Service
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Epic Online Services
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
AURA Service
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
AURA lighting effect add-on
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.29.30139
ROG Live Service
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Bethesda.net Launcher
ASUS GLCKIO2 Driver
AURA Service
Microsoft SQL Server Compact 3.5 SP2 ENU
Youtube-DLG version 0.4
Python Launcher
Launcher Prerequisites (x64)
Java Auto Updater
Titanfall™ 2
ASUS AIOFan HAL
ASUS GLCKIO2 Driver
ASUS AURA VGA Component
ASUS AURA Motherboard HAL
ASUS MB Peripheral Products
Radmin VPN 1.1.16
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Minecraft Launcher
ASUS Mouse HAL
Ubisoft Game Launcher
ASUS AURA Headset Component
All MB
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Radmin Viewer 3.5.2
Epic Games Launcher
ASUS Update Helper
Battlefield 4™
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
DFO
Microsoft Windows Desktop Runtime - 5.0.16 (x64)
ASUS AURA Display Component
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
ASUS Aac_NBDT HAL
STAR WARS Jedi - Fallen Order™
Microsoft XNA Framework Redistributable 4.0 Refresh
Apex Legends
ASUS Framework Service
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
ASUS Keyboard HAL
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Vortex
Nexus Mod Manager
7-Zip 19.00 (x64)
AutoHotkey 1.1.33.10
BlueStacks 5
FireAlpaca 2.5.3 (64bit)
Genshin Impact
Microsoft 365 - en-us
Riot Vanguard
WRATH: Aeon of Ruin
EARTH DEFENSE FORCE 5
Blood: Fresh Supply
West of Dead
Call of Duty: Modern Warfare 2 - Multiplayer
Tamashii
Ultra Fight Da Kyanta 2
30XX
Terraria
MY HERO ONE'S JUSTICE 2
Langrisser I & II
New World
Chess Evolved Online
Rogue Lords
Hedon Bloodrite
Project Zomboid
ONE PIECE: PIRATE WARRIORS 4
Granblue Fantasy: Versus
Cyberpunk 2077
Inscryption
Mortal Shell
NieR Replicant ver.1.22474487139...
GRIME
Curse of the Dead Gods
Hades
Utawarerumono: Prelude to the Fallen
Aragami 2
DAEMON X MACHINA
STAR WARS Jedi: Fallen Order™
Sea of Thieves
FINAL FANTASY
Red Dead Redemption 2
Pathfinder: Wrath of the Righteous
Resident Evil Village
NARAKA: BLADEPOINT
Record of Lodoss War-Deedlit in Wonder Labyrinth-
Potion Craft
Command & Conquer™ Remastered Collection
Necromunda: Hired Gun
Severed Steel
ULTRAKILL
Disgaea 4 Complete+
Yakuza: Like a Dragon
Battlefield 4™
Halo Infinite
Golden Light
ELDEN RING
Dungeon No Dungeon
DEATHLOOP
Library Of Ruina
Steel Assault
tModLoader
Loop Hero
The Planet Crafter
Gloomwood Demo
Nioh 2 – The Complete Edition
Wolfstride
Dread Templar
Old School RuneScape
RuneScape
Ys IX: Monstrum Nox
HAAK
Blade Assault
ENDER LILIES
MELTY BLOOD: TYPE LUMINA
Dark Deity
Soulworker
Persona 5 Strikers
GUILTY GEAR -STRIVE-
Back 4 Blood Beta
Cruelty Squad
Viscerafest
Shin Megami Tensei III Nocturne HD Remaster
No More Heroes
No More Heroes 2: Desperate Struggle
BRAVELY DEFAULT II
MONSTER HUNTER RISE
Ghostwire: Tokyo
Legends of Idleon MMO
Dead Estate
Demon Slayer -Kimetsu no Yaiba- The Hinokami Chronicles
What The Dub?!
THE KING OF FIGHTERS XV
Space Warlord Organ Trading Simulator
Incremental Epic Hero
Monark
Your Chronicle
Vomitoreum
OMFG: One Million Fatal Guns
Rogue Lords - Original Soundtrack
Sucker for Love
SAMURAI WARRIORS 5
Lost Ark
Persona 4 Arena Ultimax
V Rising
The Genesis Project
Core Keeper
Crystal Project
Peripeteia Demo
DELTARUNE (Chapter 1 & 2 DEMO)
Buck Up And Drive!
CULTIC Demo
Wrought Flesh
Vampire Survivors
Wolfstride OST
World Seed
10 Minutes Till Dawn
SpeedRunners
DARK SOULS™: Prepare To Die Edition
DmC Devil May Cry
THE KING OF FIGHTERS 2002 UNLIMITED MATCH
Fallout: New Vegas
The Ultimate DOOM
Final DOOM
DOOM II: Hell on Earth
Warframe
Killing Floor 2
Shadow Warrior
Kenshi
METAL GEAR RISING: REVENGEANCE
Europa Universalis IV
Path of Exile
Dying Light
Counter-Strike: Source
Skullgirls 2nd Encore
Risk of Rain
The Binding of Isaac: Rebirth
Valdis Story: Abyssal City
Killer is Dead
Darkest Dungeon®
Fistful of Frags
XCOM 2
From The Depths
No Man's Sky
Hover
Stellaris
Gang Beasts
Tabletop Simulator
METAL GEAR SOLID V: THE PHANTOM PAIN
Sid Meier's Civilization VI
Armello
Brawlhalla
Crawl
RimWorld
Resident Evil
For Honor
Street Fighter V
Call of Duty: Black Ops III
Duck Game
20XX
Don't Starve Together
Shadow Warrior 2
KeeperRL
Caves of Qud
DARK SOULS™ II: Scholar of the First Sin
Airships: Conquer the Skies
GUILTY GEAR XX ACCENT CORE PLUS R
NARUTO SHIPPUDEN: Ultimate Ninja STORM 4
Killing Floor Mod: Defence Alliance 2
Middle-earth™: Shadow of War™
Ultimate Marvel vs. Capcom 3
Elite Dangerous
Tom Clancy's Rainbow Six Siege
Tyranny
CrossCode
ARK: Survival Evolved Dedicated Server
Dead by Daylight
Rivals of Aether
Planetary Annihilation: TITANS
SMITE
Ultimate Chicken Horse
Borderless Gaming
TEKKEN 7
FINAL FANTASY XIV Online
Garry's Mod
EARTH DEFENSE FORCE 4.1 The Shadow of New Despair
MELTY BLOOD Actress Again Current Code
Wallpaper Engine
Team Fortress 2
Conan Exiles
Paladins
S.T.A.L.K.E.R.: Shadow of Chernobyl
SEUM: Speedrunners from Hell
Dead Rising 2
Bayonetta
Assassin's Creed Brotherhood
The Elder Scrolls V: Skyrim Special Edition
Dungeons 3
Praey for the Gods
BERSERK and the Band of the Hawk
GUILTY GEAR Xrd -REVELATOR-
.hack//G.U. Last Recode
Dying Light 2
Sundered: Eldritch Edition
Get To The Orange Door
Deep Rock Galactic
Saints Row: The Third
Labyrinth of Refrain: Coven of Dusk
Lobotomy Corporation
DARK SOULS™: REMASTERED
Party Hard 2
Them's Fightin' Herds
Black Desert Online
BlazBlue Centralfiction
Boreal Blade
Barotrauma
GreedFall
Fight of Gods
Tom Clancy's Rainbow Six Siege - Test Server
Stoneshard
Injustice™ 2
Idle Champions of the Forgotten Realms
MORDHAU
Maneater
Risk of Rain 2
Disco Elysium
NARUTO TO BORUTO: SHINOBI STRIKER
Pathfinder: Kingmaker
The Escapists 2
The Surge 2
They Are Billions
Splitgate
DRAGON BALL FighterZ
SUPERHOT: MIND CONTROL DELETE
The Iron Oath
SCP: Secret Laboratory
BlazBlue Cross Tag Battle
Recettear: An Item Shop's Tale
POSTAL 4: No Regerts
Aim Lab
Cultist Simulator
Borderlands GOTY Enhanced
Hellbound
ONE PIECE World Seeker
Blasphemous
SCARLET NEXUS
The Riftbreaker
Ironsight
Neon Abyss
FIGHT KNIGHT
Outward
LET IT DIE
Disgaea 5 Complete
Monster Sanctuary
Sekiro™: Shadows Die Twice
HROT
Nova Drift
Noita
Valheim
GOD EATER 3
WORLD OF HORROR
SNKRX
Master Levels for DOOM II
OCTOPATH TRAVELER
Endzone - A World Apart
Death Trash
CARRION
Amazing Cultivation Simulator
Halo: The Master Chief Collection
Streets of Rage 4
嗜血印 Bloody Spell
Wacom Tablet
WinRAR 6.02 beta 1 (64-bit)
ARMOURY CRATE Service
ASUS Aac_NBDT HAL
HitFilm Express
ASUS Keyboard HAL
ASUS Promotion
Microsoft .NET Runtime - 5.0.16 (x64)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Java 8 Update 331 (64-bit)
Python 3.9.6 Documentation (64-bit)
Microsoft .NET Host FX Resolver - 5.0.16 (x64)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Python 3.9.6 Standard Library (64-bit)
ASUS AURA Motherboard HAL
Python 3.9.6 Utility Scripts (64-bit)
Python 3.9.6 Test Suite (64-bit)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
GameFirst VI
Windows PC Health Check
Python 3.9.6 pip Bootstrap (64-bit)
ASUS AURA VGA Component
Microsoft Update Health Tools
Python 3.9.6 Tcl/Tk Support (64-bit)
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.29.30139
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft Windows Desktop Runtime - 5.0.16 (x64)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Nefarius Virtual Gamepad Emulation Bus Driver
Python 3.9.6 Executables (64-bit)
SlimDX Runtime .NET 4.0 x64 (January 2012)
ASUS AURA Headset Component
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.29.30139
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2005 Redistributable (x64)
ASUS AURA Display Component
NVIDIA Graphics Driver 512.95
NVIDIA GeForce Experience 3.24.0.135
NVIDIA Optimus Update 39.2.2.0
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.2.2.0
NVIDIA FrameView SDK 1.2.7704.31296923
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.3.39.3
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.24.0.135
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA USBC Driver 1.46.831.832
NVIDIA Virtual Audio 4.39.0.0
Java(TM) SE Development Kit 16 (64-bit)
ASUS Mouse HAL
ASUS MB Peripheral Products
Python 3.9.6 Core Interpreter (64-bit)
AURA lighting effect add-on x64
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
ASUS Aura SDK
Microsoft SQL Server Compact 3.5 SP2 x64 ENU
Python 3.9.6 Development Libraries (64-bit)
Microsoft .NET Host - 5.0.16 (x64)
Paradox Launcher v2
ASUS AIOFan HAL
Epic Games Launcher Prerequisites (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 0000255C
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00003A30
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00003920
C:\Program Files (x86)\Steam\GameOverlayUI.exe 00004F74
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00004974
C:\Program Files (x86)\Steam\steam.exe 00003904
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe 000031C8
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA GeForce Experience.exe 00004738
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 000036B0
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000F74
C:\Program Files\Riot Vanguard\vgtray.exe 00003E88
C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe 00001F58
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_4.2203.4603.0_x64__8wekyb3d8bbwe\Cortana.exe 00004668
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.2103.8.0_x64__8wekyb3d8bbwe\Calculator.exe 00000A6C
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.22042.168.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002F9C
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.22041.10091.0_x64__8wekyb3d8bbwe\Video.UI.exe 00004B9C
C:\Users\micha\AppData\Local\Discord\app-1.0.9004\Discord.exe 0000266C
C:\Users\micha\AppData\Local\NhNotifSys\sonicstudio\asusns.exe 000016EC
C:\Users\micha\AppData\Local\Programs\Opera\87.0.4390.36\opera_crashreporter.exe 00000B1C
C:\Users\micha\AppData\Local\Programs\Opera\opera.exe 00000130
C:\Windows\Explorer.EXE 00001124
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 000003A0
C:\Windows\System32\CompPkgSrv.exe 0000199C
C:\Windows\System32\DriverStore\FileRepository\asussci2.inf_amd64_5e38ce8081e93b46\ASUSOptimization\AsusOptimizationStartupTask.exe 00001788
C:\Windows\System32\RtkAudUService64.exe 00002D1C
C:\Windows\System32\RuntimeBroker.exe 00003E68
C:\Windows\System32\SecurityHealthSystray.exe 00001A38
C:\Windows\System32\SystemSettingsBroker.exe 00002924
C:\Windows\System32\oobe\UserOOBEBroker.exe 000053D4
C:\Windows\System32\rundll32.exe 00001250
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00002B7C
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002170
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00001208
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00004A00
C:\Windows\system32\ApplicationFrameHost.exe 00000634
C:\Windows\system32\DllHost.exe 00001134
C:\Windows\system32\MusNotifyIcon.exe 00002880
C:\Windows\system32\SettingSyncHost.exe 00003158
C:\Windows\system32\conhost.exe 00002ADC
C:\Windows\system32\sihost.exe 00000EFC
C:\Windows\system32\svchost.exe 00005060
C:\Windows\system32\taskhostw.exe 000008DC
D:\SteamLibrary\steamapps\common\wallpaper_engine\wallpaper32.exe 00003EF8
E:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00000BA4
E:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 000047F8

[InvaderSiX]

Things I've tried so far:
restarted my pc,
updated graphics drivers,
Changed graphics settings to minimum,
tried compatibility modes,
and restored game data

[Thukoolo]

Good afternoon! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

From the system information provided we can suggest the following below:

- Try switching to DirectX 9 by selecting the ‘Config’ button on the launcher.
- Update and reinstall the drivers for your sound drivers (SYSTEM_SOUND_DRIVER_DATE 3/25/2020 20:00:00).
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
- Please be sure that Final Fantasy XIV is installed to the C: Drive.
- Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA, GeForce Experience, etc.) as they may interfere with startup.
- Make sure that the Windows OS is fully updated.

Thank you for visiting the Final Fantasy XIV Technical Support Forums!

[InvaderSiX]

Alright, I've tried all of that and I still can't log in, is it possible to move me out of the Prima Vista until the issue is sorted? If I could provide any more assistance I'd be more than happy to.

[InvaderSiX]

Nevermind I fixed it! I had to delete the Ex2 folder in the C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\game\sqpack file path, after reinstall, it loaded up no problem.

[Darneltia]

Greetings fellow Eorzean,

We are happy to hear that that you were able to resolve the issue.

This thread will be moved to the 'Closed Concerns' sub forum as a result.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.