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  1. #1
    Player
    diverscott's Avatar
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    Mar 2014
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    10
    Character
    Purrinya Katchyow
    World
    Ultros
    Main Class
    White Mage Lv 90

    Servers offline during July 4th Holiday?

    With the extended weekend July 4th holiday, in the US market, many of us had planned to do some extra play in game. This would be a great opportunity to introduce new friends to the game and to accomplish some goals that were long put off. I am just curious why the scheduled maintenance could not be performed on July 5th.

    From personal experience, the holiday period has been a time when I and many other friends have gathered together to have a good time. Most MMOs take advantage of the holiday to promote the game to new audiences and hold events to build the community. It seems counter-intuitive to close the doors and ask those players to go find another game to enjoy, for the day.
    (6)
    Last edited by diverscott; 07-02-2022 at 09:02 PM.

  2. #2
    Player
    liliths's Avatar
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    Jun 2017
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    25
    Character
    Pyra Bloodmoon
    World
    Goblin
    Main Class
    Archer Lv 71
    maybe they are assuming a lot off players be offline setting off explosives
    (18)

  3. #3
    Player
    SenorPatty's Avatar
    Join Date
    May 2016
    Location
    Cosmic Black Hole of a Hot Pocket
    Posts
    3,054
    Character
    Vice Shark
    World
    Coeurl
    Main Class
    Samurai Lv 100
    Quote Originally Posted by diverscott View Post
    With the extended weekend July 4th holiday, in the US market, many of us had planned to do some extra play in game. This would be a great opportunity to introduce new friends to the game and to accomplish some goals that were long put off. I am just curious why the scheduled maintenance could not be performed on July 5th.
    Probably because they considered the reverse: Many US players partaking in social activities that do not include ff14 on their list. You know, like attending bbq cookouts, walks on the beach, camping, etc.
    (31)

  4. #4
    Player
    diverscott's Avatar
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    Mar 2014
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    10
    Character
    Purrinya Katchyow
    World
    Ultros
    Main Class
    White Mage Lv 90
    I think they gave little to no thought to the holiday, as it's in the US market and schedules are schedules.
    (20)

  5. #5
    Player
    Harriks's Avatar
    Join Date
    Nov 2021
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    48
    Character
    Harriks Kasan
    World
    Shiva
    Main Class
    White Mage Lv 90
    The US is not the center of the world. You can't expect a Japanese country to check every country for holidays when planning downtimes
    (60)

  6. #6
    Player
    Kolsykol's Avatar
    Join Date
    Jul 2015
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    3,024
    Character
    Aelona Chillwind
    World
    Lich
    Main Class
    Ninja Lv 100
    Do you guys realize how spoiled and self-centered it makes Americans look?
    I understand that it's a minority I think most Americans get it too and aren't complaining, but these threads only really pop-up when it happens on a US holiday lol.
    Or when a holiday happens on a different day in the US ( like Halloween vs All Saints Week ).

    You realize how obnoxious this pattern is?
    Believe it or not but the world doesn't spin around the US and the rest of us have holidays too that doesn't line up like we'd always want to with the game either.
    And we don't complain when a US studio follows a US schedule

    Tbh if we did complain about it we'd probably get mocked for it even worse and 9 out of 10 of the people who complain about it here would suddenly understand how silly it is and tell us '' it's a US studio duh ''.
    (51)

  7. 07-02-2022 09:39 PM

  8. #7
    Player
    diverscott's Avatar
    Join Date
    Mar 2014
    Posts
    10
    Character
    Purrinya Katchyow
    World
    Ultros
    Main Class
    White Mage Lv 90
    Quote Originally Posted by Kolsykol View Post
    Do you guys realize how spoiled and self-centered it makes Americans look?
    I understand that it's a minority I think most Americans get it too and aren't complaining, but these threads only really pop-up when it happens on a US holiday lol.
    Or when a holiday happens on a different day in the US ( like Halloween vs All Saints Week ).

    You realize how obnoxious this pattern is?
    Believe it or not but the world doesn't spin around the US and the rest of us have holidays too that doesn't line up like we'd always want to with the game either.
    And we don't complain when a US studio follows a US schedule

    Tbh if we did complain about it we'd probably get mocked for it even worse and 9 out of 10 of the people who complain about it here would suddenly understand how silly it is and tell us '' it's a US studio duh ''.
    I'm not complaining or trying to be US-centric. I'm curious to the rationale they used. Did they look at the calendar and discuss the fact that a great majority of the North American data center would be on holiday break, therefore presenting an opportunity to put FFXIV into their holiday plans? Or, is the scheduling simply a result of the "Well, we always patch on Mondays" line of thinking? It seems that having a Wednesday patch cycle makes more sense, worldwide, as it falls in the middle of the business/school week, when populations in game are lowest.
    (5)

  9. #8
    Player
    VelKallor's Avatar
    Join Date
    Jan 2021
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    Limsa Lominsa
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    2,590
    Character
    Vel Kallor
    World
    Kujata
    Main Class
    Red Mage Lv 100
    Id say its more a case "We have been working our rears off to get this done, we need to GET IT DONE, so we go on this date"
    (9)

  10. #9
    Player
    diverscott's Avatar
    Join Date
    Mar 2014
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    10
    Character
    Purrinya Katchyow
    World
    Ultros
    Main Class
    White Mage Lv 90
    Quote Originally Posted by VelKallor View Post
    Id say its more a case "We have been working our rears off to get this done, we need to GET IT DONE, so we go on this date"
    Possibly. But why not today, then? I'm leaning toward the "We always patch on Mondays" theory.
    (1)

  11. #10
    Player
    Ilisidi's Avatar
    Join Date
    Dec 2011
    Posts
    1,029
    Character
    Ilisidi Malguri
    World
    Ragnarok
    Main Class
    Botanist Lv 100
    They always patch on Tuesday in the afternoon. So enough time to make last adjustments and deal with issues that came up after the weekend, but still three workdays to go till the weekend in case something serious happens. This time it's longer because changes to the hardware and the back end are involved. And it makes sense to therefore start on Monday since that'll will give them three days till weekend to deal with serious issues. The timing was likely just "x weeks from last deadline, y weeks till next context deadline". It's unlikely anyone even twigged to the fact that it's an American holiday, aside from making sure that the American offices would have anything prepped sufficiently and someone on hand to deal with issues for whatever the American office has to do during patches. And I suspect given that the American data centers are only involved for data center travel but not server stuff that the British office would support the NA Lodestone in case non-standard announcements are needed.

    And they don't do it today, because it's Saturday, a day the typical office worker isn't working because it's weekend.
    (17)
    Last edited by Ilisidi; 07-02-2022 at 10:17 PM.

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