No game is perfect, nor will any game ever be perfect.
Despite its many flaws, FFXIV is genuinely a fun game, I love the new PvP, Im ever excited to see where the Story/MSQ is going, cant wait for the many new things being brought to the game.
Ive been playing it for nearly a Decade and had an addiction to it for 6 years. Didnt play ANY other game. (Well thats a lie, I played a couple other games, but none of them as long as FFXIV) The controller Tailored experience, and the 'Master of All' ability to play every Job on 1 character is something special to me.

And Hildebrand
And The Music.
And...as said above me, I like knowing what to expect.