It's a Final Fantasy game where I can create my own character and play through it's story as my character (this is the same reason I played FFXI). And FFXIV is a lot easier and more forgiving gameplay wise (FFXI really felt like a chore to play a lot of the time) - yes I'm very much a casual player, but it's good for me and that's what I like. Of course not everyone would share such opinions but I love the game despite it's flaws and that's what is important to me.