The lobby server connection has encountered an error (2002)

[Fingazu]

I'm in New Zealand, have been able to connect just fine until today.

As soon as I try to connect to Materia data center, I get "The lobby server connection has encountered an error: 2002", same as others have described.

[Nisia]

Joined the tribe of game exiles as of an hour or so ago.

DC'ed near the start of a duty roulette, subsequently can't even connect back to the Materia data centre (but can connect to data centres in EU/Japan/NA just fine). Connection error is the same 2002 error everyone else in the thread is reporting.

Another member of my FC also can't connect to the Materia lobby with the 2002 error (but without the preceding disconnect - they were last logged in early Wed morning AEST).

[Kougaiji]

Guys- it's a routing issue @ Sydney. A few of us on another thread got free vpns, routed through Japan and we're back in.

[Hopesmum]

Getting the same issue for the past few hours here on Oceania...

[Hopesmum]

Thank you for the info

[Nisia]

The other thread that Kougaiji mentioned above: https://forum.square-enix.com/ffxiv/...r-issues-2002/

[Yensa]

Experiencing same issue since around 5.30pm. Able to connect to all other DCs, just not materia. Tried disabling my firewall, resetting my modem and rebooting my computer with no success.

[Mgram]

Widespread issues for Australian players right now.

Connections to Materia DC seems to be problematic from certain regions, cannot reach servers in range:
- 153.254.80.75-82

I can ping the servers over a VPN but cannot reach anything when the VPN is disconnected, seems to be a major routing issue in/around the sydney datacenter.

Using a VPN can alleviate the issue by re-routing traffic through an alternative route, mixed results from multiple players I have talked too.

Issues began around 5:30PM AEST, still ongoing at 8:00 PM AEST

[Kougaiji]

I'm guessing weather/flood waters damaged lines/nodes somewhere in SYD. Route trace is fine until it hits somewhere in SYD, then it stops. That is most likely out of SE's control. VPN routed through JPN worked for me, hubby and most of my friends who couldn't get in. Aparently routing through NZ and NA also works.

[HummerBug]

Unable to logon:

server not responding to connection attempts:
From Netstat:
153.254.80.103:54994 SYN_SENT