Dx11 Errors

[Arsino]

Hi zusammen,

ich denke es ist wenn man kurz googelt schnell zu erkennen, dass das Thema Dx11 Error kein Neues ist.

Ich bin ein recht neuer Spieler, vor kurzem von dem anderen großen MMO vor rund drei Monaten zu FF14 gewechselt und habe seit gut einem Monat konstant dx11 Errors.

Diese treten komplett sporadisch auf. Einen Tag gar nichts, mal einen Error, oder aber wie heute läuft das Spiel keine 10 Minuten am Stück.

Ich habe natürlich alles Online durchsucht nach irgendwelchen Fixes, und habe folgendes schon probiert:

- Grafik und generell hardware Treiber aktualisiert (mehrmals)
- Windows ist aktuell
- DirectX11 geupdated bzw treiber aktualisiert
- Spiel neuinstalliert (mehrmals)
- Config datei gelöscht (mehrmals)
- Zwischen Fenster, Rahmenlosen Fenster und Vollbilder gewechselt, in allen dasselbe
- Overlays von Discord geprüft, sind aus.
- Framerate Limitierung entfernt und geändert
- Kein anderes Fenster in den Vordergrund schieben oder starten bis man komplett eingeloggt ist
- weitere
- AMD Crosshair deaktiviert bzw. alles von AMD an Spieländerungen/-verbesserungen in der Software deaktiviert

keine dieser Fixes hat irgendwas gebracht. Selbst das Spiel zu reinstallieren bringt wie beschrieben nichts, es läuft dann mit Glück ein paar Tage bis es wieder anfängt

Ich bin langsam echt am verzweifeln und weiß nicht weiter... Ich liebe dieses Spiel so sehr aber es kann doch nicht sein dass es einen derart schwerwiegenden Fehler gibt und es wird nichts dagegen getan?

Liebe Grüße

Edit:
Ausnahmslos jeder Error sieht wie folgt aus:

[Arsino]

------------------
System Information
------------------
Time of this report: 6/28/2022, 21:26:59
Machine name: DESKTOP-SJ5SLK2
Machine Id: {A53CCB95-8073-4066-BD25-3BED7C41C332}
Operating System: Windows 10 Pro 64-bit (10.0, Build 19044) (19041.vb_release.191206-1406)
Language: German (Regional Setting: German)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: 0405 (type: UEFI)
Processor: AMD Ryzen 5 1600X Six-Core Processor (12 CPUs), ~3.6GHz
Memory: 16384MB RAM
Available OS Memory: 16312MB RAM
Page File: 22483MB used, 10212MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.1741 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Radeon RX 580 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x67DF)
DAC type: Internal DAC(400MHz)
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_1002&DEV_67DF&SUBSYS_E3661DA2&REV_E7
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 16326 MB
Dedicated Memory: 8170 MB
Shared Memory: 8156 MB
Current Mode: 1920 x 1080 (32 bit) (75Hz)
HDR Support: Not Supported
Display Topology: Extend
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.653320,0.335938), Green(0.322266,0.609375), Blue(0.152344,0.059570), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: Acer R270
Monitor Id: ACR071E
Native Mode: 1920 x 1080(p) (74.973Hz)
Output Type: HDMI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\Windows\System32\DriverStore\FileRepository\u0379219.inf_amd64_3649648678001de4\B378972\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0379219.inf_amd64_3649648678001de4\B378972\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0379219.inf_amd64_3649648678001de4\B378972\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0379219.inf_amd64_3649648678001de4\B378972\amdxc64.dll
Driver File Version: 30.00.15021.11005 (English)
Driver Version: 30.0.15021.11005
DDI Version: 12
Feature Levels: 12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.7
Hardware Scheduling: Supported:False Enabled:False
Graphics Preemption: Primitive
Compute Preemption: DMA
Miracast: Not Supported
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: DISABLE_HWSCH
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 28.04.2022 02:00:00, 1844144 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71EE2-249F-11CF-EF54-CBF948C2D335}
Vendor ID: 0x1002
Device ID: 0x67DF
SubSys ID: 0xE3661DA2
Revision ID: 0x00E7
Driver Strong Name: oem25.inf:cb0ae414b220a90b:ati2mtag_Polaris10:30.0.15021.11005:PCI\VEN_1002&DEV_67DF&REV_E7
Rank Of Driver: 00CF2000
Video Accel: Unknown
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT {4245F676-2BBC-4166-A0BB-54E7B849C380} {6719B6FB-5CAD-4ACB-B00A-F3BFDEC38727} {9901CCD3-CA12-4B7E-867A-E2223D9255C3} DXVA2_ModeHEVC_VLD_Main {EA72396A-67EC-4781-BEDE-56F498F04EF2} {C152CA8F-738C-461B-AD89-FC292CF8F162} {514A356C-7027-4AFF-8A60-AFD2C1F672F1} DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD {CA15D19A-2B48-43D6-979E-7A6E9C802FF8} {7C74ADC6-E2BA-4ADE-86DE-30BEABB40CC1} DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC {D1C20509-AE7B-4E72-AE3B-49F88D58992F} {103473E4-10EA-11DF-9A92-2BA055D89593} {84AD67F6-4C21-419A-9F0B-24F0578906C1} {725AD240-786C-471E-AD3C-38F739936517} {95664FF5-9E03-4C74-BB4F-9178D6035E58} DXVA2_ModeHEVC_VLD_Main10 {65D1FA41-58AF-453A-9CAB-5D981156DA9F} {2DB154B6-DBB2-4079-A3FF-60D7A898A6AB} {C74A3FD0-D713-4581-A02E-8EDFB112ACE3} {603A4756-A864-4F91-BB62-2C935B7A1391} {C58B9A06-7E89-11E1-BB00-70B34824019B}
Deinterlace Caps: n/a
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported

Card name: Radeon RX 580 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x67DF)
DAC type: Internal DAC(400MHz)
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_1002&DEV_67DF&SUBSYS_E3661DA2&REV_E7
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 16326 MB
Dedicated Memory: 8170 MB
Shared Memory: 8156 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Extend
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.650391,0.333008), Green(0.332031,0.623047), Blue(0.157227,0.052734), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: BenQ RL2450H
Monitor Id: BNQ7F0E
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\Windows\System32\DriverStore\FileRepository\u0379219.inf_amd64_3649648678001de4\B378972\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0379219.inf_amd64_3649648678001de4\B378972\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0379219.inf_amd64_3649648678001de4\B378972\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0379219.inf_amd64_3649648678001de4\B378972\amdxc64.dll
Driver File Version: 30.00.15021.11005 (English)
Driver Version: 30.0.15021.11005
DDI Version: 12
Feature Levels: 12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.7
Hardware Scheduling: Supported:False Enabled:False
Graphics Preemption: Primitive
Compute Preemption: DMA
Miracast: Not Supported
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: DISABLE_HWSCH
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 28.04.2022 02:00:00, 1844144 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71EE2-249F-11CF-EF54-CBF948C2D335}
Vendor ID: 0x1002
Device ID: 0x67DF
SubSys ID: 0xE3661DA2
Revision ID: 0x00E7
Driver Strong Name: oem25.inf:cb0ae414b220a90b:ati2mtag_Polaris10:30.0.15021.11005:PCI\VEN_1002&DEV_67DF&REV_E7
Rank Of Driver: 00CF2000
Video Accel: Unknown
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT {4245F676-2BBC-4166-A0BB-54E7B849C380} {6719B6FB-5CAD-4ACB-B00A-F3BFDEC38727} {9901CCD3-CA12-4B7E-867A-E2223D9255C3} DXVA2_ModeHEVC_VLD_Main {EA72396A-67EC-4781-BEDE-56F498F04EF2} {C152CA8F-738C-461B-AD89-FC292CF8F162} {514A356C-7027-4AFF-8A60-AFD2C1F672F1} DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD {CA15D19A-2B48-43D6-979E-7A6E9C802FF8} {7C74ADC6-E2BA-4ADE-86DE-30BEABB40CC1} DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC {D1C20509-AE7B-4E72-AE3B-49F88D58992F} {103473E4-10EA-11DF-9A92-2BA055D89593} {84AD67F6-4C21-419A-9F0B-24F0578906C1} {725AD240-786C-471E-AD3C-38F739936517} {95664FF5-9E03-4C74-BB4F-9178D6035E58} DXVA2_ModeHEVC_VLD_Main10 {65D1FA41-58AF-453A-9CAB-5D981156DA9F} {2DB154B6-DBB2-4079-A3FF-60D7A898A6AB} {C74A3FD0-D713-4581-A02E-8EDFB112ACE3} {603A4756-A864-4F91-BB62-2C935B7A1391} {C58B9A06-7E89-11E1-BB00-70B34824019B}
Deinterlace Caps: n/a
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported

-------------
Sound Devices
-------------
Description: 4 - Acer R270 (AMD High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007
Manufacturer ID: N/A
Product ID: N/A
Type: N/A
Driver Name: AtihdWT6.sys
Driver Version: 10.0.1.23 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 27.07.2021 02:00:00, 246176 bytes
Other Files:
Driver Provider: Advanced Micro Devices
HW Accel Level: Emulation Only
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_104386C7&REV_1003
Manufacturer ID: N/A
Product ID: N/A
Type: N/A
Driver Name: HdAudio.sys
Driver Version: 10.0.19041.264 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 09.05.2020 02:00:00, 430080 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Emulation Only
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Lautsprecher (3- Logitech G935/G933s Gaming Headset)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: USB\VID_046D&PID_0A87&REV_0112&MI_00
Manufacturer ID: N/A
Product ID: N/A
Type: N/A
Driver Name: USBAUDIO.sys
Driver Version: 2021.11.3479.0 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 21.10.2021 02:00:00, 205312 bytes
Other Files:
Driver Provider: Logitech
HW Accel Level: Emulation Only
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Lautsprecher (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_104386C7&REV_1003
Manufacturer ID: N/A
Product ID: N/A
Type: N/A
Driver Name: HdAudio.sys
Driver Version: 10.0.19041.264 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 09.05.2020 02:00:00, 430080 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Emulation Only
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

[Syntafin]

Darf man die Treiber Version wissen?
Da die DirectX implementierung von FFXIV ziemlich mies ist, machen vorallem Optionale Treiber-Versionen gerne Probleme.

Empfehlen kann ich dir falls du einen optionalen verwendest, oder zum allgemeinen Auffrischen das Tool "DDU" (Disk Driver Uninstaller), damit kannst du dann eine saubere Neu-Installation durchführen.

[DarkArvan]

30.0.15021.11005 = AMD Adrenalin 22.5.1, Neuninstallation kann sicher nicht schaden, aber wie gesagt, crasht FFXIV auch gerne mal so.