The Making of a Market

[SindiDeVil]

I am trying to get Charlemend Custom Deliveries. I need to complete the Ishgaurdian Restoratiom MSQ. I can not get the quest "The making of a Market" I have done the preceding quest "to thaw a frozen Heart" and I can not find Francel where he is supposed to be (Firmament 12.2 11.3).

What am I missing????

[Jojoya]

The Making of a Market shouldn't require anything other than the preceding quests in the chain to be completed as you said you did. He should standing in front of the central fountain looking toward the Mendicant's Court area if I remember correctly.

Sometimes when needed NPCs don't appear and you've met requirements for a quest, exiting then restarting the game will reset whatever has gone wrong and they will be where they should be. Give that a try (if the problem hasn't already resolved itself). If it doesn't work, let us know and we can try to think of other solutions.

[SindiDeVil]

It is a continuous problem. Have logged of and on many times. Still no Francel. I tried crafters gatherers, and killers to no avail. Are there any prereqs to the Ishgard restoration MSQ that I didn't see??

[Jojoya]

It is a continuous problem. Have logged of and on many times. Still no Francel. I tried crafters gatherers, and killers to no avail. Are there any prereqs to the Ishgard restoration MSQ that I didn't see??

The only prereqs for the main Firmament quest chain that I know of are being level 60 and completing the 3.3 MSQ. I did it on an alt back in Shadowbringers that was only doing MSQ and hadn't even unlocked any DoH/DoL jobs. I don't remember any of the Firmament side quests being needed to continue but I suppose it wouldn't hurt to do any that are displayed on your map just to be safe.

At this point, I'd suggest checking your quest Journal to see what Firmament quests show as completed. If you go to Completed - Side Quests - Side Story Quests - Ishgard Restoration Main Quests, it will show you what's been completed.

The full list of the main quests in order (with spoiler tags for the ones after The Making of a Market):
Towards the Firmament
A Home in the Firmament
Overseer for a Day
Shadow of an Icy Past
To Thaw a Frozen Heart
The Making of a Market

Dealings in the Desert

A Parley with Pirates

May Featherfall Flourish

Not by Bread Alone

Francel's Fervent Wish

An Unexpected Symphony

Smiles Cross the Sky

I'm trying to remember if Francel is a part of any other quests other than those related to his first appearance in the MSQ. Having another quest pending completion in your journal that involves the needed NPC can also prevent them from appearing sometimes.

If I do an online search, he is involved in the "Greater Heights" quest related to the Skybuilder Tools (don't know if you've been working on those). Everything else seems to be part of either the main Firmament quest chain or his original MSQ appearance. I know there is one other quest where he will appear but that one definitely is not required for the Firmament quests and having it pending in your quest Journal shouldn't have an effect either (the quest name is The Burdens We Bear if you want to be extra careful).

Beyond trying those things, I'm at a loss at what might be the problem.

[SindiDeVil]

No Joy! I abandoned all the Skybuilder quests I had, (Got better tools now). I even went through the "Burdens we Bear" quests. So I have No Skybuilder quests, and I am still stuck after To thaw a Frozen Heart! Apparently, Charlie just doesn't want my Help. If you see Francel around anywhere, Smack him a couple times for Me and ask him why he won't talk to me?

I appreciate your help, just don't know what to do next.