Yup, same old NTT snjca04 issue again. Here are 2 old threads on it:
https://forum.square-enix.com/ffxiv/...snjsca04/page3
https://forum.square-enix.com/ffxiv/...-Jose-CA/page5

SE could put some pressure on NTT to fix it, since they are NTT's paying customer, but it seems like no one from SE actually reads this forum.