you want changes? make a loud coordinated racket nicely i might add

[pikalovr]

and? saying that players aren't satisfied with the design of healers gameplay isn't as impactful a statement as you think it is. the kaiten changes that even you list are the result of feedback from the forums. they just weren't the changes that people wanted. and thems the breaks of game development.
and that not even pointing out that the largest MMO does the same thing with non english speaking players.

so we should just sit back and take it? great logic. i guess when aliens take over i guess we should just roll over and take it. also an entire role being boring or worrying to the point even content creators are kinda wondering why yoshi-p ignores healer questions in their own personal Q&As isn't a big statement? yes it wasn't the change people wanted EMPHASIS ON EVEN JP PLAYERS WERE OUTRAGED SO WHERE DID THEY GEET THAT PEOPLE WANTED THE CHANGE FROM? but instead of explaining himself further or giving us a taste of what was going to happen to SAM they just took it out with nothing to show for it except "plans for the future" that they refused to elaborate on. thats exactly the kind of communication we should be against. that's how we get reworked SMN that feels barebones but is defended by saying "oh they'll add onto it in the future expansions" sure cause people wanna wait a year and a half for a fleshed out kit right? do i even need to bring up MNK? and how many times it's been changed before finally hitting a good ground? it's basically the ryze of final fantasy 14 at this point

[dapperfaffer]

so we should just sit back and take it? great logic. i guess when aliens take over i guess we should just roll over and take it. also an entire role being boring or worrying to the point even content creators are kinda wondering why yoshi-p ignores healer questions in their own personal Q&As isn't a big statement? yes it wasn't the change people wanted EMPHASIS ON EVEN JP PLAYERS WERE OUTRAGED SO WHERE DID THEY GEET THAT PEOPLE WANTED THE CHANGE FROM? but instead of explaining himself further or giving us a taste of what was going to happen to SAM they just took it out with nothing to show for it except "plans for the future" that they refused to elaborate on. thats exactly the kind of communication we should be against. that's how we get reworked SMN that feels barebones but is defended by saying "oh they'll add onto it in the future expansions" sure cause people wanna wait a year and a half for a fleshed out kit right? do i even need to bring up MNK? and how many times it's been changed before finally hitting a good ground? it's basically the ryze of final fantasy 14 at this point

None of that has to do with communication. It has to do with design choices and the playerbase doesn't get to tell the devs what to change and design. Blizzard stopped doing that years ago, and next to no game dev does it. so stop with the WoW tier hyperbole.
You wanna complain, go ahead. Theres tons of it on the forums.
The devs aren't at beck and call to explain their reasoning and appease you. They don't speak english, so we get less interaction, and not many game publishers or producers have dedicated CMs to speak to foriegn languages to make sure that they feel coddled the way the Western MMO audience feels.
You're just going to have to accept that for FFXIV, you aren't the most precious audience member.