I think the biggest problem is that while Sylphies say they just want to play their way, play for fun and aren't evil elitist tryhards ...they actually do care about their performance in a way. They read these posts and don't like that thought at the back of their mind that they're actually perceived as playing badly. They resent it.
However, Sylphies also don't want to put effort in. So instead of learning their job and becoming a better player, they literally want the entire role to be destroyed and simplified to the point where spamming 1 button and Medica II is seen as optimal. Then in their bubble they can imagine they're perceived as a good player without changing their zero effort playstyle.
The Devs cater to this and protect it. Simplification is done so the bad player can feel like a good one, without being asked to play their job well. Even the anti-parser policy plays into this, shielding the bad player from potential proof that they're even playing the simple version badly and making it so other party members have nothing to gauge them on other than "is my health bar full?".
Healer is basically the role SE has assigned to bad players who can't even handle dps, as an easy mode option to carry them through content while making them feel like a piece of the team. Which is why when we come along with logic, threatening to burst that imaginary bubble and asking for change, they aggressively defend that "simple" playstyle at all costs and will go through every hoop possible to cling to it. They don't want to just be the Glare and Medica II spammer in the corner while we get new buttons and master them. They'd rather everyone was forced to be a Glare and Medica II spammer too and dragged down to their level to keep it equal. It's not healthy and it's incredibly poor design to cater to it.



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