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  1. #1
    Player
    Curisu's Avatar
    Join Date
    Jul 2017
    Posts
    1,127
    Character
    Chryden Speakel
    World
    Odin
    Main Class
    Blue Mage Lv 80
    Quote Originally Posted by RobotGuardianXL View Post
    (tried installing game on a separate computer. Ended up getting flagged by Square Enix and forced to reset my password. >:P
    That's normal and also good.
    Account security is important.

    But did it work on the other PC?
    After changing the PW it should let you login on the new device without a problem.
    (0)

  2. #2
    Player
    RobotGuardianXL's Avatar
    Join Date
    Jun 2022
    Location
    Little Solace
    Posts
    23
    Character
    Littlewonder Kailux
    World
    Mateus
    Main Class
    Monk Lv 80
    Quote Originally Posted by Curisu View Post
    That's normal and also good.
    Account security is important.

    But did it work on the other PC?
    After changing the PW it should let you login on the new device without a problem.
    It wouldn't let me install the game unless I made a new account. Something about "cannot install the free trial using a fully-paid account" despite me telling the website to download the whole game; not the trial...

    I keep running into weird stuff like this every time I do something to try fixing the issue. It's been growing heads.
    (0)
    Littlewonder Kailux (Mateus); Lillian-ban Baelsar (Coeurl); Saorsa Warbler (Coeurl); Lilira Ul'namo (Coeurl); Mon Lys (Brynhildr); Cornelius Robinson (Brynhildr); Graceful Gecko (Brynhildr); Marina Fangfin (Zalera); and Raspberry Robinson (Zalera).

  3. #3
    Player
    Curisu's Avatar
    Join Date
    Jul 2017
    Posts
    1,127
    Character
    Chryden Speakel
    World
    Odin
    Main Class
    Blue Mage Lv 80
    Quote Originally Posted by RobotGuardianXL View Post
    It wouldn't let me install the game unless I made a new account. Something about "cannot install the free trial using a fully-paid account" despite me telling the website to download the whole game; not the trial...

    I keep running into weird stuff like this every time I do something to try fixing the issue. It's been growing heads.
    During Installation you probably clicked something wrong.

    I did install the game on a other PC a few days ago and had to took following steps:
    - download client
    - login with my account when you had these 2 options
    - closed the download setup window.
    - changed password due SE security reasons
    - opened the setup again.
    - logged in again with new password
    - the normal launcher started and also the main download.
    (0)

  4. #4
    Player
    RobotGuardianXL's Avatar
    Join Date
    Jun 2022
    Location
    Little Solace
    Posts
    23
    Character
    Littlewonder Kailux
    World
    Mateus
    Main Class
    Monk Lv 80
    Thank you for sharing! Glad to hear that the 'change password' seems to be a normal step in this instance. I think I'll give it a try again.
    (0)
    Littlewonder Kailux (Mateus); Lillian-ban Baelsar (Coeurl); Saorsa Warbler (Coeurl); Lilira Ul'namo (Coeurl); Mon Lys (Brynhildr); Cornelius Robinson (Brynhildr); Graceful Gecko (Brynhildr); Marina Fangfin (Zalera); and Raspberry Robinson (Zalera).

  5. #5
    Player
    Jojoya's Avatar
    Join Date
    Feb 2018
    Posts
    9,091
    Character
    Jojoya Joya
    World
    Coeurl
    Main Class
    Bard Lv 100
    You'd probably get a faster response if you posted about your problem in the Technical Support forum instead of the Bug Report forum since it's more of a technical issue than a general game bug. Also make certain to detail exactly what steps you've taken so far to try to fix the problem when you do it. I know you've said moving character files and reinstalling didn't work. Another common suggestion I'm finding is to reboot/reset your router (might be something else you've done already).

    I don't know what else to suggest but good luck and hope you're back to playing sooner not later.
    (2)

  6. #6
    Player
    RobotGuardianXL's Avatar
    Join Date
    Jun 2022
    Location
    Little Solace
    Posts
    23
    Character
    Littlewonder Kailux
    World
    Mateus
    Main Class
    Monk Lv 80
    Thanks for the tip! (I'm new to this forum.)

    And thank you for the suggestions; it's just been a frustrating situation for me....

    Yep. Already tried rebooting the router too. Are you a mind-reader?

    And thanks for listening. It is appreciated. Have a wonderful rest of your night!
    (0)
    Littlewonder Kailux (Mateus); Lillian-ban Baelsar (Coeurl); Saorsa Warbler (Coeurl); Lilira Ul'namo (Coeurl); Mon Lys (Brynhildr); Cornelius Robinson (Brynhildr); Graceful Gecko (Brynhildr); Marina Fangfin (Zalera); and Raspberry Robinson (Zalera).

  7. #7
    Player DrWho2010's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    3,707
    Character
    Maximum Powerful
    World
    Hyperion
    Main Class
    Summoner Lv 100
    you could also use the OTP/2FA to get around having to change your password when logging in on a different setup.
    (0)

  8. #8
    Player
    Risvertasashi's Avatar
    Join Date
    Apr 2014
    Posts
    4,706
    Character
    Makani Risvertasashi
    World
    Ultros
    Main Class
    Conjurer Lv 50
    So, just to add my suggestion to the pile:

    Try a VPN. Seriously. I've had a lot of people that complain about abrupt 90k errors, such as when they hit "commence" on a duty or teleport or some other circumstance, and the issue goes away.

    That's not to say it's 100%, it's not always what's wrong - but if you haven't tried it, I strongly suggest giving it a go and then it's at least one more thing ruled out.
    (0)

  9. #9
    Player
    RobotGuardianXL's Avatar
    Join Date
    Jun 2022
    Location
    Little Solace
    Posts
    23
    Character
    Littlewonder Kailux
    World
    Mateus
    Main Class
    Monk Lv 80
    Great. Now Graceful Gecko is down too. >: (

    Logged her out in an inn room last night; and suddenly she's doing the same 90002 glitch as the rest of them!

    It'll take a couple days to do it, but I'm seriously considering trying again to download FFXIV on another computer. And thanks for the VPN suggestion; that's something else I can try.

    But seriously; this needs to be fixed. I mean, it's a paid subscription! (and I'm missing out on the Make it Rain Campaign... *sobs*)



    Thanks for listening and for trying to help. It's appreciated.
    (0)
    Littlewonder Kailux (Mateus); Lillian-ban Baelsar (Coeurl); Saorsa Warbler (Coeurl); Lilira Ul'namo (Coeurl); Mon Lys (Brynhildr); Cornelius Robinson (Brynhildr); Graceful Gecko (Brynhildr); Marina Fangfin (Zalera); and Raspberry Robinson (Zalera).

  10. #10
    Player
    Nevermind's Avatar
    Join Date
    Jan 2022
    Location
    Hell's Lid
    Posts
    12
    Character
    Never Mind
    World
    Malboro
    Main Class
    Reaper Lv 90
    You had what 8/9 characters all unplayable with what seems to be a connection Issue with you logging them out at the Inn and you decide to log your last playable character out at a Inn :I

    What Inn was It exactly? I also agree with the user suggesting a VPN connection, works wonders on this game.
    (0)

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