Quote Originally Posted by Greyhawk View Post
You will have to contact support directly about it. There's nothing that can be done on these forums, let alone them even reading things here.
As helpful as your comment is. I am fully aware of the process to contact customer support, that was obviously the first thing we did, my purpose for posting here is to ask if anyone else has had this problem...how was it resolved? Is it common practice for this business to continually charge players even after suspending their accounts, and why are WE as consumers allowing this unethical and likely illegal business practice to continue?