At this point I'd really like a portion of a live letter to discuss the issues with hrothgar desing in length without hiding behind the excuse of 'it's hard'. I don't understand how any of these issues can be a surprise when other races have and continue to get new customisation. The locking of facial features behind your initial choice of hair is actually kind of perplexing even after the tecnical stuff has been explained.

When I heard that some of the staff had made a small number of hats visible, I thought that in it self would be a sign that they need more work going forward. And that they would slowly increase it to all hats. I hope they would at least work to have every artifact armour set complete. Now it's just bad desing that viera and hrothgar don't have hats.