6.1 cutscenes are absurdly broken.

[Treesus]

This is the 3rd time. Ive had multiple other times with this same, but different issue. Since 6.1 dropped, ive had: A cutscene after the major dungeon cause consistent crashing, breaking the game. The cutscene that plays when entering the new treasure chest dungeon crash my game, again making it almost unplayable. And now the VERY FIRST cutscene of 6.1 is causing crashing. Ive done the MSQ for 6.1 on 5 different characters. And never had this specific cutscene cause issues. Now I cant even quickly finish the msq on my last character because its completely unable to play. Causing consistent crashes to desktop without even giving me any errors. I have never had any issues like this. All of 6.0 was fine, the new handful of cutscenes for the make it rain event were fine. Something was done with the 6.1 cutscenes that have completely messed up my game. The ONLY thing that worked for fixing the scenes the last 2 times were uninstalling and reinstalling the game in its entirety. Sometimes requiring it being done multiple times before whatever bug was happening working its self out. This is absurd and is enough to drive me away for the foreseeable future. Ive gotten little to no actually useful help the last 2 times posting about this. The only constants with this is that its 6.1 cutscenes, and that its different ones each time. Ive posted every single piece of info asked of me and nothing seems to be working. Im unsure what the team making the 6.1 scenes did, but they messed them up, terribly. Im not really sure what else to say, ive poured over ever single bit of anything that could be causing it on my side. Ive deleted and reinstalled every driver that could be effecting it, done a dozen "clean boot ups" to try and fix stuff, ect. I can only pray that this is addressed soon, because at this point I dont trust any future updates and have very little desire to keep playing unless this is fixed.

[Thukoolo]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for the delay in response to this issue. Can you please provide what error codes you may be experiencing? Additionally, can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display'. Lastly, are you able to access other characters?

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